Internal Account Manager - Maidstone, United Kingdom - Bridge Recruitment UK Ltd

Bridge Recruitment UK Ltd

Verified Company

Maidstone, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Internal Account Manager
Salary GBP20,000 to GBP26,000
Maidstone

Act as first point of contact to the customer.
Build a strong relationship with each client providing a consultative first time on time service detecting and maximizing the potential with each client and project.
Provide technical assistance, Ereps support/training, quotations, quotation follow up, project detection, full and accurate reporting on Creps, dealing with complaints in a professional manner ensuring it is seen through to satisfactory completion.
Reacting quickly and efficiently to customer or market requirements whilst working to the ethos of the company at all times
Ensure the customer requirements are fully understood, qualifying the request is achievable and has been value engineered to provide the best value solution for the project involving the external representative and project engineer as and when required.
Plan appointments for the external sales force as a result of detected opportunities and/or customer issues.
Management and customer support for Ereps, Management and administration of Creps ensuring accurate commercial agreements are logged and accurate.
Managing Creps to ensure client information is always up to date growing an accurate database.
Be an integral part of the pricing process setting margins and a discounts with working closely with the external sales representative