Travel Consultant - Cambridge, United Kingdom - C&M Executive Recruitment
Description
Travel consultant - Required to work for this expanding travel business based in Cambridge that mainly sells two river boat products as well as package holidays. They are looking for an experienced travel consultant with some cruise knowledge and will pay up to £23,000 plus up to bonus and benefits.
Travel consultants duties
- Answer incoming booking enquiries from the trade and direct customers.
- Handling all booking reservations and customer administration follow up
- Dynamic packaging for bespoke customer proposals
- Outbound sales calls enquiry follow up
- Coordinating internal sales administration
- Handling customer payments and chasing monies due
- Identify crosssell opportunities and additional revenue opportunities
- Pursue and drive revenue growth in line with the business's aim whilst meeting a variety of sales targets/goals
- Keep up to date with all company's products, campaigns and services through selflearning, completing online training courses and attendance at training events
- Attend educational overseas trips and provide feedback to colleagues
Travel consultants skills required
- Min 2 years travel experience and cruise knowledge is essential
- Knowledge & ability to provide tailormade services
- Good working knowledge of and, ideally, personal experience of longhaul destinations in particular USA
- Natural ability to build a rapport with customers over the telephone
- Selfmotivated with a cando attitude and committed approach
- Enthusiastic & confident
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