Sales Support Assistant - Borehamwood, United Kingdom - Redsquid Communications

Redsquid Communications

Verified Company

Borehamwood, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Are you ready to make a difference?

At RedSquid we're all about making a difference to our customers with the use of technology.

We're an innovative provider of IoT, voice & data, cyber, IT, cloud and technology services - our mission is to make our customers more productive, efficient and leaner, with scalable solutions that position them for success.

We work with passion, innovation and integrity, as a team.

These are the cornerstones of our approach and our culture - we're purpose led, and we recruit exceptional people who share our values.

What's the purpose of the role?

To provide professional and timely support to the sales function, by managing all aspects of billing, provisioning and sales support.

This is a key role within a highly dedicated team, which adds real value to our internal colleagues and to our customers

What will you be doing?

Processing sales orders via CRM
Providing sales colleagues with supplier information and data
Checking data accuracy (within the billing system and for orders submitted)
Regular reporting from our systems
Contacting colleagues to resolve queries
Liaising with suppliers and other departments on deliveries
Building strong relationships with both suppliers and customers
Setting up supplier accounts and monitoring buy prices
Maintaining and updating sales and customer records
Communicating feedback from customers internally
Staying up to date with new products and features

Who are you?

You will have previous experience as a sales administrator, billing administrator or sales support agent, with strong IT and systems skills, and a real willingness to go the extra mile for colleagues and customers.

Experience with CRM software and MS Office (MS Excel in particular) is essential for this role, as well as excellent organisational and multitasking skills.

You are a true team player with a high level of dedication to your role, the ability to work to deadlines and excellent attention to detail.

What can we offer you?

People are at the heart of what we do - we say it, mean it, and work hard every day to show it.

As well as a highly competitive salary and commission structure, we provide:

24 days annual leave (plus long service awards)
Additional day off for your birthday
Private Health Insurance (with a range of great perks)
BUPA Dental Plan
Pension
Loads of incentives and recognition schemes
Hybrid working
A vibrant office environment, with break out spaces

If you feel you're ready to make a difference with us, please get in touch Even if you have most of the skills and experience detailed above, but not all, don't be put off - we would still love to hear from you.

Job Types:
Full-time, Permanent

Salary:
£24,000.00-£26,000.00 per year

Benefits: