Private Patient Administrator - Slough, United Kingdom - Frimley Health NHS Foundation Trust

Frimley Health NHS Foundation Trust

Verified Company

Slough, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

To process all Wexham private in-patient bookings ensuring a high level of customer service throughout.

To be part of a friendly & diverse team who strive to provide the highest level of care to our patients

To provide an efficient office and general administrative service to support the Private Patient Units.

To ensure that Trust standards are adhered to in relation to all patient documentation and data input.

To work flexibly to meet the needs of a changing workload and service.

To provide an efficient Bookings administration service for patients, consultants.

To be responsible for taking payments for admissions and appointments

To effectively manage the Bookings

To maintain accurate records on EPIC and Compucare and all other internal NHS/private patient system.

To collate and accurately enter and record operating theatre scheduling information on the theatre management system.

To be responsible for ensuring patient confidentiality and security of data in accordance with organisational requirements and the Data Protection Act.

To establish the insurance details of each patient at the time of booking and ascertain pre-authorisation from insurance companies, as required

Obtain Medical Reports for insurance companies to confirm pre-authorisation

To deal with general enquiries, maintaining high standards of customer care and communication

To carry out general office duties

To obtain and organise information in support of own work activities, maintaining confidentiality in accordance with organisational procedures.

To maintain the high standards of the department by contributing towards individual and team objectives.

There's never been a more exciting time to build your career at Frimley Health, one of the country's largest and most respected trusts

Frimley Health NHS Foundation Trust (FHFT) has an outstanding reputation and a proud record of achievement.

We have an ongoing commitment to improving the health and care services for the 900,000 people we serve across Berkshire, Hampshire, Surrey and south Buckinghamshire.

We continue to invest in our services and facilities, including a £10 million upgrade to the hospital maternity unit as well as £49m major new Emergency Assessment Centre on our Wexham Park site.

The opening of a brand new £100m state of the art hospital which replaced the existing hospital facility at Heatherwood and are planning to invest further in diagnostics and inpatient capacity at Frimley Park.

We have also made significant investment in our quality improvement and digital programmes to support our vision and we will ensure that we achieve our aim of providing the highest quality healthcare to our patients.

Our new EPR - Epic - went live in June and we are already beginning to reap the benefits of this ambitious investment.

Our three core values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other.

If you have a passion for clinical excellence, patient care and your own career development, you'll feel at home at Frimley Health.

To provide an efficient Bookings administration service for patients, consultants.

To be responsible for taking payments for admissions and appointments

To effectively manage the Bookings

To maintain accurate records on EPIC and Compucare and all other internal NHS/private patient system.

To collate and accurately enter and record operating theatre scheduling information on the theatre management system.

To be responsible for ensuring patient confidentiality and security of data in accordance with organisational requirements and the Data Protection Act.