Events Co-ordinator, Bombay Sapphire Distillery - Laverstoke, United Kingdom - Bacardi

Bacardi

Verified Company

Laverstoke, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

WHAT DOES AN EVENTS CO-ORDINATOR DO?The Events Co-Ordinator is an integral part of the Events Team.

Key focus of this role is the planning, co-ordination and delivery of a full range of ad-hoc and scheduled events at our brand home and potential pop-up events.

This will include assisting in the development of packages and our Seasonal Events Calendar.- There will also be Duty Manager responsibilities, working as part of the Duty Manager Rotation which will include flexible working over weekends and evenings when required.

ABOUT YOUYou will be pasionate about delivering world class events with exceptional customer service.

You will be a team player who can adapt your way of woking in a varied role and depending on the visitor requirements.

You should have excpetional organisational skills that allow you to share your passion for our product with all our consumers.

Responsibilities:

KEY ACCOUNTABILITIES AND RESPONSIBILITIESEvent Coordination
Coordination of a full range of adhoc and scheduled events at the Bombay Sapphire Distillery and potential popup events from concept to completion.
Monitoring and working within client event budgets once initial event booking budget has been finalized.
Liaise with all departments to ensure seamless event coordination of both scheduled and adhoc events.
Responding to enquiries in an efficient, timely and appropriate manner.
Sourcing and contracting of event agencies and external suppliers.
Resolving issues, problems or complaints from the client or their guests in line with policy and in a calm and positive manner.
Ensuring that setup of chairs, tables, stages, decorations, or other equipment is in accordance with client requirements and with safety standards and regulations.
Supervision of each event or ensuring that events are supervised in your absence.
Understand and comply with safety, quality and sustainability legislation, supporting audits and looking for continuous improvements. Ensure that we have all correct documentation from external suppliers, that they have completed a site induction prior to starting work and that all necessary permits to work are organised in advance of all events.
Ensure all food hygiene and HACCP compliance is maintained and adhered to both from Internal and External Catering. Compile and send confirmation packs to clients. This will include itineraries and details of our T&Cs (including Social Responsibility, Noise Management and Terms of Hire)
To provide detailed event brief, running order and checklist in advance of every event.
Monitoring and feedback of service levels/quality standards of all external staff, catering, and equipment as well as Bombay Sapphire Distillery employees to ensure level of service matches the brand.
Managing events inventory

Sales- Assisting in the development of new event ideas and formats.

Assisting Sales & Partnerships coordinator with adhoc event sales work and holiday cover.
Building into the sales strategy with the Experiential Manager and Marketing Manager

Administration- Creating accounts and updating event management software/CRM, ensuring information is up to date and there is obvious business continuity.

Coordinating the calendar for all event spaces with all stakeholders.
Costmanagement with client and payment processing in conjunction with the Administrator.
Input and update event information and produce event reports through management software system.

Staff Coordination- On-site management of event staff, contractors, and agencies for each event.

General duties- Assisting the Sales and Partnerships Coordinator and Experiential Supervisor as required - including holiday cover.

Represent the Bombay Sapphire Brand Home at trade events, local sponsorship/community events and other offsite events requiring brand presence, where required.
Working as part of the Duty Management team as a keyholder. Duty Management of events on a rotational basis as well as covering due to holiday and or sickness.
To build and maintain relationships with key stakeholders of the Company including any agencies with whom we work.
To do any other reasonable duty as required by the Experiential Manager or General Manager, in accordance with the needs of the business.
Must be prepared to work flexible hours according to the business requirements, including evenings, weekends and public holidays.

Skills and Experience

THE SKILLS AND EXPERIENCE NEEDED TO CREATE YOUR LEGACY
Commercial by nature and detailed in execution, inspiring those around you to approach existing and new initiatives with a commercial mindset, putting the bottom line and consumer at the heart of every decision you make.
Ability to work with Microsoft 365, EPOS and Event Management systems with focus on functionality development to support the business.
Highly organised and ability to adapt to accommodate last minute changes.
Excellent communication skills across all levels.
Cross func