Outpatient Services Administrator - London, United Kingdom - Richmond Pharmacology
Description
Responsibilities:
- Answering telephone calls and providing information to patients and their families
- Scheduling appointments and managing patient records
- Processing payments and providing financial assistance
- Handling patient complaints and resolving issue
- Providing support to the outpatient clinical team
- Excellent customer service skills
- Strong organisational and time management skills
- Ability to work independently and as part of a team
- Attention to detail
- Problemsolving skills.
- Flexibility and adaptability
- Patience
- Empathy
- Positive attitude
Benefits:
- Competitive salary
- Excellent benefits package
- Opportunity to work in a supportive and collaborative environment
- Chance to make a real difference in the lives of patients
Qualifications:
- Computer literate
- Educated to degree level
- Experience in a customer serviceoriented role is essential
- Experience in a healthcare setting is preferred
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