Customer Service Call Handler - Blackburn, United Kingdom - Senior Salmon Ltd
Description
Our client based in Blackburn, Lancashire are recruiting for several Customer Service Advisors / Call Handlers to join their Customer Care and Response Team.
The objective of the role is provide the highest quality telecare and telephone response service for each and every customer.
Duties:
- To provide the highest possible standard of customer care and support at all times whilst always giving priority to the safety and security.
- To be customer focused, ensuring all interactions are handled in accordance with specified service standards
- Have a confident telephone manner with prompt and accurate administration skills.
- To escalate any problems / complaints appropriately
- To liaise with 3rd party organisations
- Have a cando, positive attitude, using your initiative to be able to work as part of a team and be able to prioritise your daily duties according to the business needs.
- Work in accordance with the Company's mission statement, aims and values, corporate objectives and service standards.
Job Types:
Full-time, Temporary contract, Temp to perm
Salary:
From £9.50 per hour
Schedule:
- 8 hour shift
Work Location:
One location
Expected start date: 20/02/2023
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