Customer Service Advisor - Cheadle Heath, United Kingdom - Jobwise

Jobwise

Verified Company

Cheadle Heath, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Are you looking for your next role within Customer Service?

Is providing an excellent level of service to both internal and external Customers your passion?

Working for a marketing solutions and communications business who cover every channel across multiple markets, a company of over 900 employees that can offer fantastic personal and professional development. This is an excellent Customer Service role on a permanent, full-time basis paying up to £24,000pa.

What can you expect in the role of Customer Service Executive?

Day to day management of your own Customer base including both external and internal customers
Processing orders and payments for goods, ensuring stock levels are managed and maintained
Liaising with couriers and internal departments to ensure that orders/ requests are processed in line with SLA's
Completing data exemption reports for Senior Management
Ensuring that customer records and databases are maintained and kept updated accurately

What will you get in return as a Customer Service Executive?

Starting salary of £20,000 £24,000pa dependant on experience

Full Time hours

Monday to Friday 8.30AM 5PM
25 days leave plus bank holidays
Full training and induction period
Progression routes throughout the business
Free Parking
Life Insurance
Retail Reward scheme

What experience do you need to work as a Customer Service Executive?

Previous experience within Customer Services including but not limited to:
Customer Service Executive
Customer Service Advisor
Customer Service Administrator
Sales Administrator
Customer Order Advisor
Sales Order Processor
Order Processor
Sales Processor
High attention to detail
Excellent communication skills
Strong team player and work ethic
IT skills including Microsoft Office Packages (Word & Excel)

To Apply
Our client is an equal opportunities employer. This material is available in alternative formats upon request.

Please allow 7-10 days for the alternative format. If you have any questions on the role or need further information please contact a member of the team on