Systemic Anti-cancer - London, United Kingdom - Whittington Health NHS Trust

Whittington Health NHS Trust

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

POST SUMMARY
To take responsibility without close supervision for providing administrative support to the Systemic Anti Cancer Treatment (SACT) Unit.

The post holder will answer telephone calls and redirect as necessary, carrying out their duties in a polite and professional manner.

This patient facing role will require an individual who has a calm demeanour and an ability to work in a busy environment.

This is a really exciting opportunity for someone to join a growing Oncology department at Whittington Health NHS Trust.

To liaise with a range of other health professionals and departments within the hospital ensuring the department interfaces efficiently with them.

To respect patient and staff confidentiality.

Attend and participate in regular team meetings for SACT Unit and any others as required and to participate in discussions concerning ways to improve the provisions of service.

Raise any problems or queries with the Unit Manager.

Ensure compliance with all Trust policies regarding absence, annual, sick, and other leave; sickness where possible must be reported to the Supervisor two hours before start of duty on the day of sickness.

To open the mail and action as appropriate.

Responding to telephone queries in a professional and courteous manner, redirecting to the appropriate person and escalating any issues to the Nurse in Charge.

Maintaining the stock and supply of printed stationery to ensure constant availability for the nurses.

Greeting patients and visitors and notifying the nursing team of their arrival.

Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone.

Nowhere is this more obvious than in the way we look after our staff.

We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief.

The Trust believes that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences.

We think that by doing so, we are better able to treat our patients as well as being a better place to work.

Other supporting activities:

Maintain professional, friendly, customer focussed relationships with patients on the SACT Unit.

Stocking the Macmillan leaflet rack.

Liaise with the nurse in charge to establish priorities for the day.

Booking of volunteer services.

To photocopy, collate and file reports, results and information sheets as requested.

Order stock on an ad-hoc basis with the Ward Manager.

Be responsible for reporting faults and maintenance problems within the SACT Unit.

Ensure that all communications are dealt with confidentially and discreetly and that a sensitive approach is used.

Hours of work: 22.5 hours over 3 days

Weds - 9-5pm

Thurs - 9-5pm

Friday - 9-5pm