Head of Student Services Recruitment Pack 24 03 2023 - Cambridge, United Kingdom - Fitzwilliam College

Fitzwilliam College
Fitzwilliam College
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Cambridge, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Head of Student Services
Fitzwilliam College


Salary:
£39,682 to £41,291 (dependent upon experience plus excellent benefits)
Hours: 36.5 hours per week (7.5 hours Monday to Thursday and 6.5 hours on Friday)

Contract Type:
Permanent

Closes: 5pm 17 April 2023

Fitzwilliam is a modern, open-minded, inclusive academic community with a unique history. It is one of 31 colleges in the
University of Cambridge. The College's identity is built upon our founding ethos to offer opportunity to those left outside
of the traditional structures of the Collegiate Cambridge system. Access to education is in our DNA. We remain
passionately proud and committed to this founding purpose. Coupled with this is the College's commitment to providing
an environment for academic excellence to flourish so that our wider impact is felt in the life-changing higher education
and ground-breaking research that happens at 'Fitz'.

Fitzwilliam has over 1,000 members including 485 Undergraduates, 340 Postgraduates (full time), 121 Postgraduate (part
time), 63 Fellows, 57 Bye-Fellows and 105 staff members. The College has a strong representation across all of the major
academic disciplines and a good balance between arts and sciences and occupies a seven-acre site between Huntingdon
Road and Storey's Way. The site comprises new buildings built between the 1960s and 2000s, incorporating the regency
house 'The Grove' and extensive landscaped gardens. The College site is within 10 minutes cycle ride of all the major
faculties and departments.

  • Fitzwilliam's core values have not changed since our creation:
  • Community is our foundation, embracing and welcoming diversity in all aspects;
  • Supporting excellence, creating a unique space for the sharing of ideas;
  • Concern with our purpose, setting an example to the broader community.
Head of Student Services
Fitzwilliam College

Job Title:
Head of Student Services


Department:
Student Services Hub


Reporting to:
Senior Tutor


Salary:
£39,682 to £41,291 (dependent upon experience plus excellent benefits)

Hours:
This is a full-time post. 36.5 hours per week (7.5 hours Monday to Thursday and 6.5 hours on
Friday). The post-holder will occasionally be expected to work during the evening/weekend to
organize/attend College events which will be compensated by time in lieu.

Tenure:
This post is offered on a Permanent basis

Holidays: 25 days annual leave, plus Bank Holidays (pro rata for part-time working)

Pension scheme:
Defined contribution pension scheme with life assurance (maximum employer
contribution of 9%)

Other benefits:
Additional holiday in recognition of long service up to a max of 30 days
Free lunch in College when on duty (working 6 hours or more)
Enhanced Sick Pay after qualifying period
Cycle to Work Scheme
Use of free gym/squash courts/sports facilities
Agile Working policy (where appropriate) supporting flexible working and environmental benefits
Free University card providing local savings and discounts and subsidised travel on U bus service
Long Service Awards
Support from in-college Wellbeing Co-ordinator including mindfulness sessions
Active staff events team organising social and sporting events including Christmas and Summer
Events and an annual 'Day Out'
Free Flu vaccination scheme
Contribution towards glasses/eye tests for VDU use in line with HSE recommendation up to £50 for
glasses and £25 for an eyesight test
£25 Christmas Voucher


Purpose of the role:
The Head of Student Services will lead and manage a team administrating the College's Tutorial, Student Finance and
Accommodation activities and providing students with information and advice in these areas, supporting the Senior Tutor,
Tutors and Directors of Studies to ensure that a comprehensive and high level of support is maintained. The role includes a
substantial amount of day-to-day Tutorial work.

annual administrative cycle. You should also possess a clear knowledge of the regulations and codes of practice relating to
the ability to deal with a wide variety of people at all levels using judgement, diplomacy and tact.


Specific Management Duties:


  • Line management of all staff in the Student Services Hub to include recruitment, induction, probation, appraisals and

- training.
  • Act as the Head of Department for Student Services, attend and contribute to Head of Department meetings and
prepare for and represent Student Services at various College Committees e.g., Tutorial Committee, General Purposes
Committee, Health and Safety Committee.

  • Liaise with Tutors, Director of Studies, the College's Wellbeing team as necessary in order to ensure that the College's
academic and welfare responsibilities are effectively carried out.

  • Ensure the Student Services department supports undergraduate and postgraduate students, Directors of Studies
and Tutors effectively throughout the academic year.

  • Act as the senior point of liaison for College Officers and Heads of Department on al
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