Call Centre Agent - Colindale, United Kingdom - Osborne Appointments
Description
Do you enjoy supporting Customers?
Are you looking for a new exciting opportunity within Customer Service?
Would you like to be apart of a friendly, positive, fast past team that also offers training and development?
Our well established client in Edgware is looking for enthusiastic Customer Service Advisor's to join the team on a temporary/ temporary to permanent basis.
Key Details
Contract - Temporary to Permanent
Location - Edgware
Salary - £10.00per hour plus holiday allowance (after 3months £10.25ph, after 6 months £10.50 and after 6 months £11.00ph)
Hours - 40 hour week, Monday to Friday - 9am - 6pm (with 1 hour lunch break)
Role and Responsibilities
Inbound - answer inbound telephone calls from customers across multiple campaigns
Outbound - make outbound telephone calls for set campaigns
To handle and resolve customer queries
Using client systems and web based systems to handle customer calls.
Booking Customers in for campaigns on client systems
Ability to work in a team environment - ensure all calls are answered in a timely manner.
Keep an accurate record of all customer details and other data.
Previous experience within Customer Service
You will be required to attend an assessment
**Must be available immediately.
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