Service Coordinator - Stevenage, United Kingdom - East and North Hertfordshire NHS Trust

Tom O´Connor

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Description

We are recruiting for aService Coordinator,acute medicinewithin our Unplanned Care,who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.


We are looking for an individual who has an excellent track record of delivering strong leadership and analytical skills, coupled with a strong desire to improve and succeed.


You will participate in the inputting of demand and capacity modelling for the service and in conjunction with the Service Manager, support and deliver performance sustainability for RTT, DM01, Cancer Wait and Emergency standards.

You will work collaboratively with colleagues across different divisions within the trust and to provide cross cover across specialities.


You will support the Clinical Directors, Service Manager and Lead Nurses with our quality and safety agenda to achieve an "Excellence" status for your service.

Our Values areInclude,Respect andImprove. It is important that you understand and refer to our values during your recruitment process and beyond

The post-holder will support the acute medicine Service Manager in leading all aspects of the Unplanned Care service. This will include performance management and service delivery of our Cancer, RTT and Emergency targets.

The post-holder will be directly responsible for the management and co-ordination of secretarial and administrative staff within the Directorate.


At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care.

Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.


We run the following hospitals:


  • The Lister Hospital, Stevenage
  • New Queen Elizabeth II (New QEII), Welwyn Garden City
  • Hertford County, Hertford
  • Mount Vernon Cancer Centre (MVCC), Northwood


We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients.

We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work life balance for our employees.

This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests.

Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Please see the attached Job Description and Person Specification information pack for further detailed information regarding this role

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