Business Services Associate - Glasgow, United Kingdom - Circle Health Group

Circle Health Group

Verified Company

Glasgow, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Salary:
£22,000 per annum (depending on level of experience, training and qualification)

Circle Health Group are Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics performing more complex surgery than any other private healthcare provider in the country.

This is a full time role for 37.5 hours a week.

Applicants should meet the following criteria:

High volume account experience would be an advantage
Knowledge of the health sector would be an advantage but not essential
Customer service experience essential
Good attention to detail is essential
MUST have knowledge of Excel

Duties of this role include:

As a member of the CHG Business Services team you will primarily be responsible for providing a high level of customer service, through taking patient payments, answering patient enquiries and working with other departments to resolve any outstanding queries.
Reporting to a member of the Credit Control management team, the Business Services Associate is responsible for liaising with our patients, the raising of queries and processing of payments.
Excellent telephone manner and written skills
Providing excellent customer service whilst managing a high level of enquiries
Resolving queries whilst on the telephone or raising them with the necessary department
Ability to work within a fast moving team
Adapt well to change

Please see attached role profile for further detailed information on the responsibilities and accountabilities of this vacancy.

Salary & Benefits
Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:

25 days holiday per year + bank holidays, increasing to 30 days with service
Private Pension Scheme
Private Healthcare Scheme for treatment at our hospitals, covering preexisting medical conditions
Friends & Family Hospital Discounts
Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
Life insurance
One paid charity/volunteer day per year
Extensive rewards and voluntary benefits including blue light card
Free wellbeing services
High Value Employee Referral Scheme
Employee recognition programmes
Industry leading training and development opportunities

and much more

**"Our culture is a result of the way our people live and breathe our philosophy, which combines our purpose, principles and values.