Logistics Operations Assistant - Crawley, United Kingdom - EEZEHAUL

EEZEHAUL

Verified Company

Crawley, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Logistics Operations Assistant

We provide competitive and dependable logistics solutions across the UK, and that's how we've become the South East's largest regional FORS Silver approved carrier.

NB:
This role will be on a rotational shift basis with shift times of 6am to 3pm, 7am to 4pm, 9am to 6pm and 11am to 8pm.
Plus rostered Saturdays.

Responsibilities of Role:

Data Input of all outbound pallet information
Dealing with customer queries and complaints effectively daily, ensuring excellent service at all times.
To Issue collections to relevant collecting depot
Dealing with drivers queries appropriately, and ensuring drivers collections and deliveries are completed to schedule
Generate quotes for both new and existing customers
To develop and maintain positive customer relationships
Prepare administration within set timeframes for trunks to run to schedule
Manage key customer accounts, including overseeing insurance, returns, delivery times and standards
Adhere to health and safety policy, and other requirements relating to care of equipment

Requirements of Role

Must have a positive, can do attitude
Ability to work under pressure and tight deadlines
Excellent customer service skills
Strong Microsoft office skills
Fluent in English both verbally and in writing
Flexibility is essential due to the nature of the business

Salary and Benefits:

Working hours, rotating shifts, Mon
Fri 6am 3pm / 7am 4pm / 9am 6pm / 11am 8pm; plus, rostered Saturdays.
Salary of £24,000 per annum.
Weekday overtime rates of 1.25 hours.
Overtime rates for Saturdays at 1.50hours
Yearly cost of living increases
3% Pension Contribution

- £500 refer a friend scheme

Employee Assistance Programme and Yearly Health MOT's
28 days annual leave, including bank holidays, rising yearly up to the maximum of 3 Sponsored training across various skills.

Salary:
£24,000.00 per year

Benefits: