Friendship Coordinator - Blackpool, United Kingdom - Age Cymru West Glamorgan

Age Cymru West Glamorgan

Verified Company

Blackpool, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

LOCATION

Hybrid/Blackpool

CONTRACT TYPE

Permanent

APPLY BY

20-Sep-2023

SALARY RANGE

£21, £21,955.72

JOB CATEGORY

Customer Service

WORKING PATTERN

5 days per week

WEEKLY HOURS

**35 hours
Age UK's Telephone Friendship Service is recruiting for a
Friendship Coordinator to join our growing team

Loneliness is a major issue that is now widely recognised in society today, particularly amongst older people.

By scheduling weekly calls from our trained volunteers, Age UK's National Telephone Friendship Service provides older people with a chance to make a new friend from the comfort of their home.

This role can either be based at our office in
Blackpool, or in
Ashburton Devon.

We offer a hybrid model of home and office based-working, so you will need to be within a reasonable distance of either the Blackpool or Ashburton office and be willing to travel there once/twice a week.

This role is a 35-hour working week, 5 days out of 7 with start and end times between 8am and 6pm. It will include weekend and bank holiday shifts, which will be arranged on a rota basis.

Must haves:

Excellent communication skills
Confident and friendly telephone manner
A passion for supporting older people
The ability to work flexibly
Excellent IT skills including Microsoft Office
Ability to manage a busy workload
A commitment to promoting equality and diversity
Being a positive team player.

Great to haves

An understanding of older people's issues
Experience supporting volunteers
Knowledge of safeguarding issues
Experience of working with older people over the phone
An understanding of mental health issues.

What we offer in return

Competitive salary, 26 days annual leave + bank holidays
Excellent pension scheme, life assurance, health cashback plan and EAP.
Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan.
Techscheme buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
Heka Fitness & Wellbeing Benefit.
You Did It Awards recognition awards from £

Additional Information

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.