Emergency Dispatch Assistant - Bicester, United Kingdom - South Central Ambulance Service NHS Foundation Trust

South Central Ambulance Service NHS Foundation Trust
South Central Ambulance Service NHS Foundation Trust
Verified Company
Bicester, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Roles and responsibilities of an Emergency dispatch assistant include: Support and assist emergency dispatchers by following their instructions and assisting with their duties Assist the emergency dispatchers to ensure the systems are maintained and alterations to vehicle movements can be made if advised by the emergency dispatcher Operate the radio and computer assisted systems on behalf of the emergency dispatcher to ensure the correct and accurate information is logged To be successful in this role we require candidates to meet the following criteria: Competent in the use of IT systems GCSE grades 4-9 or equivalent in Maths and English Customer service experience from a telephone or face to face role Ability to multi-task and manage competing priorities Good Knowledge of geographical area Good written and verbal communication skills Ability to listen and record information accurately
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