Laboratory Administration Officer - Basildon, United Kingdom - SYNLAB UK

SYNLAB UK

Verified Company

Basildon, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are looking to recruit a Receptionist in Basildon.

As a Receptionist, you will be responsible to provide an exceptional 'Front of House' service to all staff, visitors, clients and contractors:

To provide point of contact and support for the General Enquires Team, ensuring continued service provision.
To ensure compliance with QMS, including SOP, training and competency and appraisal of staff.
To provide general administrative duties as part of the Business support team including minute taking, data reporting and supply chain support to the Senior managers
To provide Fire Marshall, security monitoring and first aid duties for Reception and associated areas at the Hub site

Primary duties of the job
To greet all staff and visitors in a professional and courteous manner at all times. Ensure the correct registration and identification of visitors.

To receive deliveries into the building effectively and in a timely manner
To manage booking requests for taxi services, room bookings and guest services.
To perform appraisals as required.
To be provide administration support to maintain accurate information for the User Handbook and Pathology First website.
To ensure information in Handbook regarding General Enquires Helpline and associated functions, ensuring that the information is accurate and updated at all times.
Develop good working relationships with Users of the service and visitors to PF
To follow established policies and standard operating procedures.
To prepare audit information, analyse and prepare powerpoints as required
To develop and maintain standard operating procedures for areas of responsibility, ensuring that all staff are trained and competency assessed according to SOP.
To use trust governance software to extract data and assist in the monitoring of action completion
To monitor the PF facilities e mail account and maintain a facilities jobs tracker.
To raise purchase orders for PF facilities.

Essential Skills and Experience

Range of GCSE or equivalent:
which must include English and Maths.

Good degree of accuracy & numeracy
Have excellent communication skills with the ability to communicate effectively at all levels of staff within the business
Ability to maintain an exceptional level of confidentiality, integrity and honesty
Understanding of document and change control
Ability to consistently follow set protocols and procedures and work with attention to detail
Ability to communicate with a wide range of levels of staff within the laboratory and user organisations
Interpersonal and team working skills
Ability to manage time to best advantage and prioritise work for self and others
Ability to adapt efficiently to change and work under pressure, maintaining a calmness and professionalism when under pressure
Able to plan activities within area of work
Respect others and treat with courtesy at all times

Desirable
Experience in a laboratory setting.

Qualified First Aider, Fire Marshall.
Ability to work flexibly at short notice
Ability to demonstrate proactive approach to problem solving within boundaries of role
Working knowledge of WinPath LIMS, Q-Pulse and Axional, Quality management systems.
Knowledge of UKAS ISO 15189 requirements
Contextual or other information (applicable to all SYNLAB

At SYNLAB, we believe in nurturing a culture of well-being and ensuring our employees are supported both professionally and personally.

That's why we're thrilled to offer an exhilarating rewards package, including our incredible Wellbeing Allowance worth up to £1500 per annum for our esteemed team members working in Band - 6 roles.

Additionally, for band 5 & 6 roles, where night shift is part of the role requirements, you will receive enhanced night shift payment.

About Us

SYNLAB UK & Ireland work closely with clinicians, hospitals, occupational health providers and clinical researchers to provide a complete pathology offering.

We operate in increasingly diverse environments which is reflected in our workforce, clients, customers, suppliers, communities and partners.

We believe an inclusive workplace culture is the best way to source, attract and retain diverse and talented people, and create a sustainable, high-performing workforce.

We believe our staff is vital to the principle of making a positive difference to healthcare, therefore, we promote a culture of continuous personal development where scientists and staff have the support and resources to acquire new skills and build their careers through learning and development opportunities, coaching and clear career pathways.

We promote an open and collaborative culture where leaders act as role models and facilitate a two-way communication, engage with staff and stakeholders transparently and actively encourage feedback and suggestions.