Administration Officer - Stoke-on-Trent, United Kingdom - Sanctuary

Sanctuary

Verified Company

Stoke-on-Trent, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Location:

Stoke-on-Trent, West Midlands, GB, ST3 7JD- Department: Administrative Services- Operation: Sanctuary Property Services- Closing Date: 17/04/2023- Salary: £ £26915 / year- Requisition: 209915Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations.

As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.

Administration Officer

£25,569 - £26,915 per year

40 hours per week

Temporary position for up to 15 months

The role of Administration Officer will include:

Deliver, improve, and maintain effective and efficient administrative systems
Supporting maintenance staff whilst ensuring a highquality service is provided to customers
Maintaining effective electronic/paper filing systems, administration and purchase order processing
Identifying any shortfalls in service delivery and ensuring they are dealt with appropriately, including investigating and responding to complaints
Supporting with HR meetings, contractor framework meetings and recruitment of new staff

Skills and experiences:

Previous experience undertaking a similar role
Proven experience of working to deadlines and prioritizing workloads, both for self and others
Ability to work independently and use own initiative as well as part of a team
Good interpersonal and customer care skills
Working knowledge of Microsoft Office including Word, Outlook, Excel

About us
Sanctuary Property Services provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary.

Our Benefits

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package.

The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata)
A pension scheme with employer contributions from Sanctuary
Life Assurance
Employee Advice Service including counselling
Cycle to Work scheme
Voluntary health plans
Employee discounts
Wellbeing support and tools
Employee recognition scheme

To view the job profile, please click here

Closing Date:
_ _17 April 2023

'For an insight into what it's like to work for us, take a look at #LifeatSanctuary
on Twitter'**
Building Equality and Diversity
We work closely with the Home Office in order to prevent unlawful working.
Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.