Assistant Fraud Manager- Scams - London, United Kingdom - eFinancialCareers

eFinancialCareers

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

As a Barclays Assistant Fraud Manager you will be responsible for the prevention and detection of all types of fraud impacting BUK and its Customers.

Fraud is dishonest behaviour with the intent to make a gain, or cause a loss to others, through falserepresentations, abusing positions of trust or failing to disclose information.

We can never fully stop fraud or scams, but we can deter criminal elements by making the Bank and clients more resilient to fraud and scams, giving our customers greater confidenceto entrust their business with us.

Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality and innovation behind us.

We offer careers that provide endless opportunity - helping millions of individuals and businesses thrive, and creatingfinancial and digital solutions that the world now takes for granted.

This opportunity is location flexible. We will consider requests for locating the role at an alternative Barclays' key UK office from that advertised.

We are currently operating in a hybrid working environment, meaning that many colleagues spend part of theirworking hours at home and part in the office, depending on the nature of the role they are in.

Please discuss the detail of the working pattern options for the role with the hiring manager.
We're committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business.

Providing the opportunity forall our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers' and clients' needs.

Whether you have family commitments or you're a career, or whether you need studytime or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life.

Hybrid Working
Please discuss the detail of the working pattern options for the role with the hiring manager.

What will you be doing?:

Developing and delivering initiatives to achieve the overall fraud and scam loss targets working with stakeholders
Supporting Fraud Strategy managers in driving prevention and detection strategies to achieve significant reduction in losses
Assisting in managing fraud services (systems and controls) to deliver appropriate strategies
Providing input on losses, trends and change on behalf of relevant Fraud Strategy portfolios into appropriate forum's, operational risk assessments and control reviews
Assisting in the production of high quality MI packs showing loss trends and MOs which are issued by the team
Conducting system, process and control reviews, make suggestions for improvement, engage applicable stakeholders where required, and support Fraud Strategy Team
Working closely Fraud Operations to ensure systems and processes are optimal and in line with changes in fraud and scam trends

What we're looking for:

Knowledge of the fraud types and trends to aide root cause reviews and case sampling
Ability to absorb large quantities of data primarily from a root cause investigation or from internal data & MI, and be able to understand the key items in that data
Knowledge of Barclays UK customer base dynamics
Ability to drill into problems to identify the cause of fraud events, and articulate the results to AVP/VP colleagues, who will lead any stakeholder conversations required

Skills that will help you in the role:

Exceptional analytical and SAS data mining skills in order to access the Barclays Data Warehouse to build and extract meaningful MI on fraud losses and trends
Some knowledge of process management and improvement methodologies is helpful when building a recommendation for a change
Excellent communication skills, both written and verbal
Understand impact of policy changes on large customer base in order to assess the level of complexity for company, colleagues and customers

Where will you be working?

We will confirm your place of work at the point of offer, ensuring that this is considered in line with our future ways of working and overall location strategy.