Receptionist - Newcastle upon Tyne, United Kingdom - Shield facilities management Ltd

Description

• Arranging meeting room bookings and occupier requirements
• Providing teas and coffees for meetings
• Organising catering for meetings where required
• Regularly checking break out areas and tidying as required
• Reporting issues to on site cleaners and Building Manager
• Organising tenant events
• Invoicing and credit control for meeting rooms
• Managing the AV systems in meeting rooms.
• Providing concierge service to occupiers including ordering taxis, taking in parcels, post and dry cleaning for collection.
• Deal with all ad hoc general enquiries and build and maintain the relationship between occupiers, contractors and building management.
• Updating occupier contact details.
• Dealing with contractors and suppliers
• Managing door access systems including ordering access fobs
• Organise and monitor flower, milk, coffee and newspaper deliveries.
• Monitoring and purchasing when necessary any kitchen supplies.

• Maintain a smart and professional dress and appearance.
• Ensure that all visitors' sign in and out of the property and that visitor's passes are administered correctly.
• Undertake ad hoc additional administrative duties such as filing, scanning, photocopying.
• Dealing with contractors and arranging passes/radios etc.
• Raising purchase orders.
• Updating various documents including excel and word documents.
• Administration of visitor book
• Fire marshal duties.
• Assisting with fire alarm testing.
• Ensuring the building and front of house is safety complaint.
• Being an ambassador for Quorum Park, Shield FM and the property
• Report to FM when Building Manager is away from the building.

• Updating Reception files when needed.
• Minutes of meetings.
• Filing
• Assisting Building Manager and Hub Team with various administration duties.
• Liaising with Building Manager and Security on building issues.
• Directing couriers.
• Reporting faults and maintenance issues.
• Liaising with occupiers.
• Placing orders and checking deliveries.
• Assist with administration of onsite parking scheme.
• Stationary ordering.
• Assist with park wide communications and social media.

• Previous experience within a reception role or similar customer relations role
• Proficient with Word/Excel
• Excellent communication skills
• Ability to work underpressure
• Wellorganised
• Able to contribute positively as part of a team, helping with various tasks as required.

• 8 hour shift
• Monday to Friday