Reception Manager - London, United Kingdom - Katie Bard (Angela Mortimer Plc)
Description
Key duties:
- Daytoday management of Receptionists working in an established team of three.
- Organising rotas/shift patterns, management of leave and absence, performance reviews and appraisals.
- Supporting the Client Services Manager, setting standards and managing training requirements.
- Receptionist duties to include (37.5 hours a week over shift patterns between 8am 7pm).
- Managing the switchboard, ensuring guests are greeted and shown to the relevant rooms.
- Room booking and set up.
- Supporting additional teams including IT and catering to ensure the smooth running of Reception.
- Previous corporate reception experience within Finance/professional services ideally 3 5 years
- Previous switchboard experience.
- Well presented, articulate, warm and professional, high energy, committed to delivering an outstanding service.
- Natural relationship builder/ambassador for a company, will need to get to know staff/clients on a first name basis.
- Strong gravitas to work effectively with a wide variety of professionals (internal and external).
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