Implementation Coordinator - Milton Keynes, United Kingdom - E-Fab Recruitment Ltd

E-Fab Recruitment Ltd
E-Fab Recruitment Ltd
Verified Company
Milton Keynes, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
One of our Milton Keynes based clients require an Implementation Coordinator to join their Service and Installation team.

General Job Description / Key Responsibilities


The Implementation Coordinator reports directly in to the Senior Implementation Manager and is responsible for supporting with all site installation services, working in partnership with the Sales Support Team and an Ecosystem of Installation Partners.

Key Competencies / Skills

  • Working with the Installation Manager and the Service Supervisor to ensure allocation and job briefings are issued for all activities
  • Support with all implementation coordination activity to support common ways of working and business service strategy
  • Working with the Sales Support team and Implementation team to create a schedule for order raising and processing
  • Booking of transport and raising associated purchase orders
  • Supporting the Installation Manager and the Service Supervisor with all costs associated to the service delivery, monitoring and highlighting any risks
  • Coordinating with the Relationship Sales Team to provide status updates of all service activity
  • Attending daily meetings with Operational and Implementation teams
  • Preparing files for invoicing
  • Promoting the brand by building trust and rapport with customers to ensure customer satisfaction, and to develop brand loyalty
  • Run daily reports to check all projects have been despatched as requested
  • Support month end invoice process
  • Coordination of all sign off activities, supporting the Implementation team with communication to customers
  • Preparation of site Health and Safety, and engineer job packs
  • Support the Implementation team with training requirements for the service partners
  • Attend service partner and customer meetings as required
Qualifications & Experience

  • IT literate with an excellent knowledge of Word, Excel and Outlook
  • Experience of working as an Administrator within a manufacturing or engineering environment desirable
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