Service Advisor - Staffordshire, United Kingdom - Affinity Search and Selection Limited
Description
Role:
Service Advisor
Location:
Newcastle-Under-Lyme
Salary:
£22,000 to 23,000 basic with an OTE of £28,000
Days:
Monday - Friday 8.30 to 5.30 with every other Saturday 8.30 to 12.30
Your future employer really does put the customer at the heart of their business and with their continued growth and expansion are looking for an exceptional Service Advisor to join the team.
You will be working with the Service, Parts and Technical teams to manage the whole customer experience from start to finish, ensuring you deliver prompt, friendly and accurate service.
Duties and tasks include:
- Making precalls to ensure customers are aware of upcoming appointments
- Organising alternative vehicles and pickup for customers
- Completing the required administration of each service visit including accurate invoicing
- Promoting our products and services to our customers as best suits their needs
- Achieving industryleading standards of service and operational excellence
- Maintaining showroom standards including points of sale and customer displays
To be successful you will:
- Be able to manage multiple work streams against strict deadlines
- Our Client offers an exciting work environment with an iconic and progressive brand.
- You will have a clear development path that will help you achieve your career aspirations and they will fund the training required to get you there.
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