Gucci Store Trainer Central London - Groupe Kering

Groupe Kering

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Summary

Stop just dreaming. Start dream-making with us

Gucci is a one-of-a-kind place in which to express yourself, being who you are. A place where your unique talents are empowered. Read on to find out more

The role is designed for those who feel inspired by our company philosophy and aim to embody its essence.

A great opportunity to contribute to the brand growth in a challenging yet joyful environment.

The In-Store Trainer will be responsible for effectively delivering and executing all training projects in their area of responsibility. This role will coach and facilitate in-store, one-to-one, and classroom Business Training (Face2Face and virtual). This position will be accountable for influencing business results through effective delivery of training, onboarding, and coaching.

Job Description:

Key Accountabilities & Responsibilities

The Store Trainer will manage the training activities for their specifically assigned scope of work.

The primary training activities will include:

DELIVERY

Deliver/Facilitate Onetoone, classroom, meeting, in store training
Ability to adapt style and methodology to meet the audiences needs
Create a positive learning environment/culture

CONSULTANT

Be the "Training Expert " and partner for the Store Manager and the Retail Area Manager
Provide effective recommendations and solutions to meet Business Training needs

PERFORMANCE

Monitor the Training KPIs according to the global frame work (NPS, Retention, Behaviours, ROTI)
Monitor & Analyse Business KPIs in order to identify learning solutions to impact sales

COACHING

Strong ability to identify and leverage coaching moments to change behaviors and improve performance
Ability to adjust style and approach to coach at any level

SELLING EXPERTISE (experience in a selling environment)

Confident and experienced at selling
Strong ability to "read" customers and uncover needs
Ability to transfer selling skills and techniques
Experienced in product storytelling

CURIOSITY & DESIRE TO LEARN & GROW

Strong desire to learn and to selfdevelop
Stays informed on learning and training trends

PRODUCT KNOWLEDGE

Product expert
Passion for brands and storytelling
Aware of fashion industry trends

STAKEHOLDERS MANAGEMENT

Manage the relationships between the business owners and the Training team
Work with the business owners to assess training needs and to define training priorities

COMMUNICATIONS

Be the voice of the Retail Academy
Develop and execute communication strategies tied to the Business Training projects
Be a Change Management leader for all Business Training processes and Retail evolution
Ensure training content and delivery is meeting communicated expectations

Functional requirementsMin. 5 yrs.

in the Retail Industry (ideally including Retail shop floor background)Previous experience in training departments and/or in roles where training and developing others was part of the job missionInfluencing skillsProject ManagementFamiliar working with the store environmentStrong Retail Business OrientationKnowledge of adult learning techniquesProven experience of presentation and people developmentExperience in Digital LearningGood analytics approachInternational experience and Strong cultural sensitivityFluency in English; knowledge of other languages is appreciated.

Well spoken, agile approach, can do attitude and high teamwork skills

Gucci is made of people who are diverse, talented and unique. You're invited to come and show us the Dream-maker that you are.

Job Type

Regular

Start Date

Schedule

Full time

Organization

Gucci Ltd.