IT Support Analyst - London, United Kingdom - Huntress
Description
I am excited to share that I am currently recruiting for a Service Desk Administrator for a fantastic client of mine who operates within Financial Services sector.
- To provide 1st & 2nd line IT support to the UK's user community
- Respond and answer all service desk calls in a timely & respectable manner
- Manage IT hardware procurement and stock levels of all IT hardware
- Process IT invoices monthly, on time and within the due date.
- Manage the UUK Service Desk (Jira)
- Responsible for configuring & maintaining desktops, laptops, cisco desk phones & mobile devices.
- Responsible for maintaining UUK documentation including user & setup guides, and IT asset records
- Administer user profiles and accounts within Active Directory & Exchange
- Support Citrix Virtual Apps and Desktops environment
- Troubleshoot mail issues using exchange and Mimecast
- Onboard new starters and leavers, following strict processes
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
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