Medical Receptionist - Milton Keynes, United Kingdom - Primary Care Careers

Primary Care Careers

Verified Company

Milton Keynes, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About the Role:

A fantastic opportunity for a reliable and friendly receptionist to join our team.

As the first point of contact for patients, you will handle enquiries with professionalism and empathy. You will also be responsible for administrative duties such as appointment scheduling and maintaining patient records.

If you have excellent communication skills and thrive in a fast-paced environment, we'd love to hear from you.

Hours, Salary and Benefits
- £11.44 per hour

An excellent NHS pension scheme
28 days annual leave (prorata'd), plus bank holidays
NHS discounts with a massive number of retailers (with a Bluelight card)
Wellbeing resources available free to all staff

This is a part-time role for 27.5 hours per week. You will be working a mixed shift pattern, covering 7.30am-1pm and 1pm-6.30pm, Monday to Friday.

Job Summary

As a medical receptionist you will play a vital role as part of a busy team who are the face of the practice.
Together with your colleagues you support the clinical team in caring for our patients.
The role is varied as no two phone calls are the same and you will be responsible for making sure patients are dealt with in an efficient and friendly manner.

Main Responsibilities and Duties

Booking appointments for patients with the appropriate medical professional
Dealing with general enquiries from patients and visitors
Assisting patients to complete new registration forms
Supporting colleagues to maintain an efficient and friendly atmosphere
Assisting with any other administration required

About you

A customer service professional with a kind and courteous manner.
You have high levels of accuracy and understand the importance of getting information correct at all times.
You are resilient in the face of difficult situations, offering support and understanding to our Patients.
You will be used to a fastpaced environment with a varied task list and tight deadlines.
You understand the importance of confidentiality and work efficiently with your colleagues to get the job done.
Experience with SystmOne would be an advantage, however full training will be provided.

Essential

Experience working with the public, both face to face and over the telephone

Desirable

Experience within primary care

About Us:

At Watling Vale Medical Centre we have been proudly supporting our community for over 25 years, with our consistently progressive and compassionate approach to primary care.

As home to a multi-disciplined team of GPs, nurses, HCAs and administrative staff, our practice itself has a flexible and supportive attitude where we encourage you to grow in a safe environment.

We are forward thinking in our approach to technology and clinical practice, and supportive of progression and development, both clinically and professionally.

We are part of the Watling Street Network (PCN) and have a community team including nurses, social prescribers and social work assistant supporting our patient populations.

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