Assessment & Advice Guider - Huddersfield, United Kingdom - Kirklees Council

Kirklees Council

Verified Company

Huddersfield, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Organisations

Fusion Housing

Hours

Full time (37 hours per week) Monday to Friday

Number of Jobs

Location(s)

Huddersfield and surrounding areas

Position type

Permanent

Salary

Band 3A £23,953 to £24,920 per annum

KIRKLEES COUNCIL ARE ADVERTISING THIS ROLE ON BEHALF OF FUSION HOUSING.

Location:
Huddersfield (Pearl House)
As an Assessment & Advice Guider you will undertake Initial Assessments to identify the needs of our clients.

You will provide information and advice that is "right first time", assisting and empowering the customer to resolve their enquiry or problem.

You will provide short term support to clients with housing, financial and support needs and will assist with benefit claims and budgeting.

You will need the relevant knowledge and experience relating to advice and homelessness and support, have a customer-focused attitude and a desire to resolve issues and find solutions to maximise the options and opportunities available to people.

You must also be dynamic and creative with excellent communication and negotiating skills and have the ability to work in a busy, fast paced environment with a commitment to helping vulnerable people.

The role includes:

Sitting down with people, assessing their needs and working together address issues and access appropriate support provision.
Being understanding and supportive when times are tough; you'll become that initial friendly face for someone to talk and listen to.
Having difficult conversations with the people you support; being open and honest about the options available to them and managing client expectations.
Working with people from different parts of the community, understanding cultural and individual differences and how this affects their housing need.
Knowledge of the housing system and experience of working with people who may struggle with their mental/physical wellbeing, substance use, homelessness.
Having a positive and enthusiastic attitude and a flexible approach to decrease client dependence on crisis support.
Working in a closeknit team who are supportive of each other and happy to get stuck in to support other Fusion teams.

If you feel the role is something that fits your experience, we look forward to hearing from you.

TO APPLY FOR THIS ROLE

Job description, employee specification and guidance notes for applicants are available to download from the Fusion Housing Website**

CLOSING DATE:
10am Monday 16th January 2023

INTERVIEWS:
Week commencing 23rd January 2023

As an employee of Fusion Housing, all successful applicants benefit from the following:

30 days annual leave; 2 Floating Days; statutory bank holidays (all pro-rata for P/T staff)
Flexible working
Hybrid working policy and the autonomy to manage your own diary
5% employer pension contribution
30minute paid break per day
Pension salary sacrifice scheme
Sick pay scheme
Inclusive maternity and parental policies and pay
Health Cash Plan
Access to counselling helpline
Access to corporate KAL membership
Health and wellbeing and fun organisational staff away days
A full range of staff and peer support networks

Fusion Housing has a commitment to safeguarding children and adults at risk and will ensure that all its policies reflect this.

This recruitment is taking place under our Equality, Diversity and Inclusion Policy and Procedures.

An enhanced DBS check will be required.

Closing date
16 January 2023, 10:00 AM

Important Information: