Call Centre Agent - Swindon, United Kingdom - CHANNEL ALT LTD
Description
Duties:
- Handle inbound and outbound calls in a professional manner
- Provide exceptional customer service and resolve customer queries
- Upsell products or services to customers where appropriate
- Analyse customer needs to offer the best solutions
- Maintain a high level of phone etiquette at all times
Experience:
- Previous experience in a call centre or customer service role is desirable
- Strong data entry skills with attention to detail
- Ability to multitask and work in a fastpaced environment
Job Types:
Full-time, Permanent
Pay:
From £23,812.91 per year
Benefits:
- Company events
- Onsite parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Swindon: reliably commute or plan to relocate before starting work (preferred)
Work Location:
In person
Application deadline: 23/06/2024
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