Nexus Access Hub Supervisor - London, United Kingdom - Nexus Health Group

Tom O´Connor

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Tom O´Connor

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Description
Nexus Health Group has an exciting opportunity for Access Hub Supervisors to join our organisation.


Your main responsibilities will be to provide support and leadership to the Nexus Access hub team and to assist our patients to access our services in the most effective way possible.

You will be the main contact for access hub queries both internal and external. To meet Nexus Key Access Hub Performance Indicators in the standard of service offered to our patients.


It is the role of the Nexus Access Hub Supervisor to provide support and leadership to the Nexus Access hub team and to assist our patients to access our services in the most effective way possible.

To facilitate this the Supervisor will undertake the following:

I. To be the main point of contact for access hub queries both internal and external

II. To greet and assist patients in using our services

III. Patient enquiries are handled courteously, efficiently and with empathy.

IV. Administration tasks are undertaken with due care and attention to details.

To meet Nexus Key Access Hub Performance Indicators in the standard of service offered to our patients

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