Information Rights Assistant - Carlisle, United Kingdom - North Cumbria Integrated Care NHS Foundation Trust

North Cumbria Integrated Care NHS Foundation Trust

Verified Company

Carlisle, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

To respond to information requests within the current legally recognised timeframes. This will involve analysing electronic and paper records and producing documents for Service Users, Solicitors, Police, Government Bodies etc. Logging all requests for information on a database and keeping the database updated at each step of the process. Screening the legitimacy of the requester, which will involve conducting checks that the requestor has provided the correct consent/identification.

Tailoring each individual request in relation to the information requested. This will sometimes involve analysing several systems and paper medical records to identify the specific information required.

Liaising with secretarial staff and consultants to ensure that authorisation is received so that requests are completed within one calendar month of receipt.

Undertake the relevant training to ensure you have the correct skills and knowledge to investigate and be proficient in the use of an extensive range of Trust I.T systems relevant to obtain Subject Access Request Information.

Ability to work under a very high degree of pressure in sometimes distressing situations (i.e. notes for Police, Court etic), including meeting unpredictable deadlines, dealing with conflicting demands and priorities, using your own initiative to respond independently to difficult situations, and organising your own workload.

Support the Information Rights Manager in ensuring that the whole team met the Key Performance indicators in responding to all requests in a timely manner.