Support Worker - London, United Kingdom - One Housing Group

Tom O´Connor

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Tom O´Connor

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Description

Support Worker
We are One Housing and we create places for people to call home and support them to live well. With a breadth of services and expertise to help people whatever their housing, care, or support needs.

Our Homelessness and Prevention team is friendly and we love what we do. We are passionate about the high
- quality support we provide.


We offer our colleagues a friendly, collaborative workplace and the chance to build a rewarding career with a not-for-profit organisation that is proud to make a genuine difference to people's lives, each and every day.


Join our Homelessness and Prevention team as a Support Officer.
Housing sits at the heart of our organisation. We believe that everyone deserves a safe, secure, affordable home. Providing care and support to those who need it is an important part of what we do. We work with people experiencing homelessness and who often have other support needs.

Our services include hostels, young peoples' accommodation services and support delivered in the community; where we provide tailored support that prepares our customers to achieve independence and re-integrate within the community.

We're an organisation with strong values.

We keep our promises; we do a great job; we value diversity; we work together; and we look for ways to improve.

These are what make us such a great team, working together as one to achieve our vision.


The role
We have a fantastic opportunity for someone to join us in the position of Support Officer.


Salary:
£24,190 per annum


Hours:
Monday to Friday: 8am-4pm/12pm-8pm - 1 weekend per month which will be lone working.


Your responsibilities will include:

  • Working across 5 services in Lewisham out within the community and within the service home itself.
  • Supporting young people with complex needs aged 162
  • Carry out assessment to identify and prioritise needs.
  • Use SMART goal planning to provide needs led holistic support.
  • Liaise closely with the Housing Management Team to identify problems with Housing Benefit payments, review rent collection and address other tenancyrelated matters
  • Support customers to develop the necessary skills to live independently, and to access training, education and work.

What you will need to succeed

We are looking for someone who believes in working together as part of a team, who shares our values and who is committed to achieving positive outcomes for all of our customers.


  • Experience of working with vulnerable young adults with complex needs.
  • A genuine passion for working with young people and be able to travel around Lewisham.
  • Good communication skills and the ability to engage with, and respect the needs of vulnerable people.
  • Excellent team working skills with a creative flair and ability to think outside of the box.
  • A good understanding of the issues affecting young people with complex needs.
  • Strong IT and social media skills to manage and maintain administration and recording systems.

The offer
-
Your holidays are important to us. Take up to 28 days annual leave plus bank holidays.
-
Lean travel. Spread the cost of your commute with a season ticket loans and our Cycle2Work scheme, open to all colleagues
-
Looking forward to your big bucket list trip? You can buy or sell up to five days annual leave each year.
-
Get paid to do good. We offer you two days off on full pay each year to volunteer in our communities.
-
Well done With our colleague recognition programme you will know when you've done a #greatjob
-
Learning never stops. One Academy, our innovative, in-house learning and development offering is designed to help you take your career to the next level.
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We're here for you. Our employee assistance programme offers counselling and support for you and your family 24/-
Stay book-smart. Take up to five paid days off per year to study toward a relevant qualification.
-
Experience new things. We offer you a career break after 3 years' continuous service.


About us

As an organisation with a strong social purpose, One Housing works in some of the most diverse communities in the UK and our workforce reflects that.

As of December 2021, One Housing merged with the Riverside Group, creating one of the country's largest housing associations, with more than 75,000 homes.

This follows a shared recognition that we are better and stronger together; and that when we combine, we will be able to do more for our customers and the communities we serve.


At One Housing, our people are our strength which is why we work very hard to enable all employees to bring their authentic self to work.

This commitment is reflected in our hybrid working policy, our diversity groups support network, our wellbeing initiatives and our employee benefits.

We understand that the different skills and experiences that our colleagues from different backgrounds bring to us allow us to make better decisions, consider different vie

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