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Parking Officer Rbkc608016 - London, United Kingdom - London Tri-Borough Councils

London Tri-Borough Councils

Verified Company

London, United Kingdom

1 month ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Summary:

Salary range:
£29,364 - £33,510 per annum (Pending pay award)

Work location:
London

Hours per week: 36

Contract type: 5x Permanent

Closing date: 8th May 2023

Interview date:
Week commencing 22nd May 2023

About Us:

Parking Services post to answer customer telephone enquiries regarding Penalty Charge Notices and Parking Suspensions and manage the Parking mailbox.

In Kensington and Chelsea, we put local people and local businesses at the heart of decision-making working in partnership with them to provide quality services that are responsive, effective and efficient.

The Role:

Working as part of a team of six, you'll be managing the Parking PCN telephone line,

Parking Suspensions telephone line and Parking mailbox.

Please refer to the
Job Description for more information

About You:

However, this role is more than just customer care, you must work well as part of a team as you'll be working closely with your colleagues.

Working in a pressurised frontline Customer Services environment whilst maintaining high levels of motivation and attention to detail. You'll need to be a great problem solver with good listening skills.

Application process

Additional information

We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.

We engage our staff with a variety of learning types including face-to-face and virtual learning because we want to ensure our staff understand our values and behaviours, grow their skills and develop their careers.

This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers.

We do not accept speculative CVs from any source.