Cancer Navigator - Wolverhampton, United Kingdom - The Royal Wolverhampton NHS Trust

The Royal Wolverhampton NHS Trust

Verified Company

Wolverhampton, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

An exciting opportunity has risen for a motivated individual to join the Dermatology team as a Cancer Navigator for Dermatology.

The Cancer Navigator will form an integral part of the multidisciplinary team approach in caring for the physical, social and psychological needs of patients diagnosed with cancer and their carers throughout the care treatment pathway and after-care support.

The Cancer Navigator will work in close unison with the Clinical Nurse Specialists to ensure the coordination and management of patients at all points of their treatment.

Work as a Health/Social Care Assistant to assist with the coordinator and management of patients undergoing treatment at The Royal Wolverhampton NHS Trust
Support patients both on an off treatment
Provide information to patients related to treatment/followup and signpost to appropriate healthcare providers within remit of role and guidance
Provide telephone advice and triage where appropriate, working within defined protocols and guidelines
Document and communicate outcomes as per service specification
Provide level 1 psychological support within own knowledge boundaries following appropriate training
Perform Holistic Needs Assessments using designated screening tools as appropriate
To participate in collating patient surveys/patient experience surveys and develop action plans alongside the clinical nurse specialist (CNS)
Support CNSs in developing and facilitating Health and Wellbeing Programmes
Document all interactions both verbally and written with accuracy and inline with Trust policy and procedure
Demonstrate excellent communication skills, both verbal and written

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve.

We are building a workforce that can help us to fulfil our values, improve quality of care for patients, and solve the health care problems of tomorrow.

Were passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as Goodby CQC.

We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

Main Duties & Responsibilities

Ensure patients and careers are treated with dignity and respect and in keeping with the RWT approach and Macmillan values.
Provide dedicated and knowledgeable support to patients receiving care and treatment at RWT
Demonstrate a broad understanding of cancer treatments offered within RWT and tertiary centres.
Attend MDT meetings and provide assistance to the CNS with arranging tests, investigations and outpatient appointments as a result of MDT decisions
Coordinate the transfer of care between service teams, or facilitation of service provision across interfaces of care for example primary and secondary care
Refer to other team members when appropriate and following discussion with the Clinical Nurse Specialist.
Develop good working relationships and liaison between other departments and Healthcare professionals within the RWT
Assess patients using Holistic Needs Assessment Tool and document accordingly.
Participate in initiatives to explore patient experience and service feedback
Use computer skills to document assessments.

Clinical Duties

Identify with the Clinical Nurse Specialist those patients requiring a Holistic Needs Assessment and support those requiring Level 12 psychological support within own skill base.
Keep all assessments up to date electronically and maintain database.
Organise own workload and be able to update Clinical Nurse Specialists of progress in line with agreed work plan.
Monitor and check appointments and diagnostic tests are booked and undertaken in an appropriate and timely manner.
Ensure patients receive timely and appropriate information in regard to their diagnosis and treatment and signpost to appropriate supportive leaflets and literature.
Respond to telephone queries by a model of triage and appropriate referral to CNS or other allied healthcare professional.
Ensure accurate and timely documentation.
Communicate directly with patients, relatives and carers demonstrating empathy, understanding and respect. Information discussed and received will often require tact or persuasive skills, to ensure safety and understanding around treatment side effects as well as an understanding of complex information around treatment options and end of life care.
Assist in the discharge planning of patients