Executive Assistant to Director - Liverpool, United Kingdom - Liverpool University Hospitals NHS Foundation Trust

Tom O´Connor

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Tom O´Connor

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Description

Duties include arranging appointments, meetings, prioritising meeting requests based on the needs of the caller and the workload priorities and commitments of the Executive Director To organise formal and informal meetings, compilation of agendas, action trackers, appropriate papers and minutes ensuring deadlines are achieved, particularly the Executive Led Groups.

To manage the bookings for the various conference/tutorial rooms ensuring the appropriate equipment is available and maintained, as well as to arrange catering when necessary.

To provide a first point of contact across the spectrum of the Executive Director's agenda and to prioritise/manage/delegate key issues as appropriate to ensure the efficient operational running of the portfolio, in collaboration with associated Trust staff, with the freedom to act appropriately to any given situation guided by Trust policies and procedures.

To ensure representation on behalf of the Executive Director for the interests of their portfolio at meetings and on other occasions when necessary.


To communicate confidential and/or sensitive information concerning any such issue arising in or from the portfolio, in a professional and discrete manner to all appropriate parties, including patients, public, staff and outside parties.

To establish and maintain prompt, effective contact and communication with internal and external stakeholders, in all matters relating to the portfolio and associated endeavours of the Trust.

To execute and manage prompt, effective verbal and written communication / queries in a confidential, professional and sensitive manner, preparing any draft responses as necessary.

To manage any verbal or written complaint and diffuse volatile situations using tact, discretion and empathy, dealing with sensitive and contentious personal information with appropriate advice and guidance.

In the absence of the relevant Director, escalate any urgent/sensitive situations to the appropriate person. You will join a highly skilled executive secretariat team providing support to Executive Directors.

The Team is knowledgeable and welcoming, working in an open plan office creating an ideal atmosphere for peer support and sharing of best practice.


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