Reception Manager - London, United Kingdom - Search Consultancy

Search Consultancy

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

I am looking for a Reception Manager to join our exciting and ever-growing client on a permanent basis.

The successful Reception Manager will be responsible for supervising and leading the team to provide 5* service to all visitors & clients.

You will also be responsible for the performance management and reviews for all direct reports.

Key Responsibilities as a Reception Manager:

Adherence to SOP's at all times
Assist visitors and VIPs with any building tour
Attend events when required
Work closely with other departments to provide a seamless five star service
To carry out other duties or responsibilities that may from time to time be assigned by your manager
To lead by example at all times and be a Brand ambassador for the client

Key Skills required to be a successful Reception Manager:

Experience on leading a team as Supervisor or Manager
A passion for delivery of exceptional service.
Excellent communication skills and confidence in dealing with a wide selection of people.
A cando attitude and a positive, flexible outlook.
Outstanding customer service skills, serving customers in a polite, friendly and professional manner.
Exceptional eye for detail.
Above all have a welcoming, friendly, reliable attitude towards the team and the customers.
The ability to work as a team player and on own initiative.