Appointments Clerk - Colchester, United Kingdom - East Suffolk and North Essex NHS Foundation Trust

East Suffolk and North Essex NHS Foundation Trust
East Suffolk and North Essex NHS Foundation Trust
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Colchester, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Appointment Clerk - Ophthalmology, Colchester - Full Time

We are looking for an enthusiastic and efficient Appointment Clerks to join the Ophthalmology Team at Colchester.


The post will be based in the Primary Care Centre working alongside Personal Assistants and other Administration staff for the Ophthalmic Surgeons.

The position offers a rare opportunity to join a team with a good reputation, serving our local population of both adults and children.

The successful applicant will be able to demonstrate excellent communication and organisational skills and have proven IT experience. The postholder will be responsible for working independently and within a team of administration staff. The postholder will be required to deal with patients face to face and over the phone.

  • Provide clerical assistance to Clinical and Admin Team.
  • Appointment bookings.
  • To take and relay incoming calls to the department, book and rearrange appointments and relieve admin staff in leave of absence.
  • Register referrals, send for grading and update hospital computer system
  • To cover Retinal Suite/theatre reception to book in patients and reconcile appointments
  • Deal with ward attender paperwork and liaise with other members of the admin team
  • Deal with incoming/outgoing mail.
  • Oversee the ordering stationery/forms.
  • Maintain confidentiality at all times particularly when processing sensitive information.
  • To participate in departmental meetings/taking minutes as required.


One of the largest Trust's in East Anglia, East Suffolk and North Essex NHS Foundation Trust (ESNEFT) provide hospital and community health services to people living across a wide geographical area.

We deliver care from two main hospitals in Colchester and Ipswich, six community hospitals and in patients' own homes. You will be joining a team of almost 12,000 amazing colleagues providing care to approximately a million people.


Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (if applicable), 27 days annual leave on commencement (pro rata).

Our Staff Health and Wellbeing programme offer a range of services including mental health support. We offer a range of flexible working opportunities.

Our philosophy is thatTime Mattersto everyone.

Across the Trust, we concentrate on improving the things we do and removing those which do not work or cause time delays for our staff and patients.


To support our employees to achieve their career aspirations you may be eligible to obtain a qualification via an apprenticeship.

All successful applicants will be required to undertake a skills review to facilitate this. For full details please see the attached Apprenticeship Handbook.


If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.

For full details of the responsibilities and duties of this role please see the attached job description.
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