Part Time Funeral Arranger/administrator - Amersham, United Kingdom - CPJ Field & Co
Description
CPJ Field & Company Ltd, an independent and family owned funeral company, require a very special person to join our team dedicated to serving families at one of the most difficult times in their lives.
We currently have a position for a part-time Funeral Arranger/Administrator (working 20 hours per week) for our Funeral Directors situated at Heritage & Sons, Amersham.
There will also be the requirement to cover holiday/training and sickness absence of colleagues therefore the need for flexibility is essential.
You will be working with and providing support to the Funeral Director to provide an excellent service for customers and assist with the process of arranging and planning funeral services.
The key duties of the post are as follows:
- Follow the CPJ Field way of funeral arranging for which full training will be given
- Answering the telephone in a polite and efficient manner. Taking, recording and forwarding accurate messages.
- Accompanying family of the deceased to our Chapel of Rest
- Accompanying doctors to refrigeration units for examination of the deceased.
- Sale of monumental masonry and prepaid funerals for which full training will be given.
- Preparing weekly and monthly reconciliations from the above system for submission to the accounts team.
- Daily banking of monies received in settlement of funeral accounts.
- Maintaining branch petty cash records, processing of card payments etc.
- General office administration including photocopying, faxing and filing
- Ensuring that the Funeral Home is clean, tidy and welcoming at all times.
- Caring, empathetic and confident nature
- Understand and be able to address the needs of the bereaved
- A competent administrator, accurate, with excellent attention to detail
- Computer literate including MS Word and Excel
- Flexible attitude adaptable to the needs of the organisation
- Demonstrate a calm, efficient and compassionate demeanour
- Reliability, honesty and a commitment to maintaining confidentiality at all times
Where:
The role will be based at our Heritage & Sons Funeral Home in Hill Avenue, Amersham, with occasional support required in other funeral homes within Buckinghamshire from time to time.
Should you not hear from us you have not been successful on this occasion and we wish you every success in your search for suitable employment.
Job Type:
Part-time
Part-time hours: 20 per week
Salary:
£9,880.00 per year
Benefits:
- Company events
- Company pension
- Onsite parking
- Wellness programme
Ability to commute/relocate:
- Aylesbury, HP20 2LA: reliably commute or plan to relocate before starting work (required)
Experience:
Customer Service: 1 year (preferred)
Work Location:
One location
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