Specialist Perinatal Service Administrator - Liverpool, United Kingdom - Mersey Care NHS Foundation Trust

Mersey Care NHS Foundation Trust
Mersey Care NHS Foundation Trust
Verified Company
Liverpool, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

An opportunity has arisen for a proactive, experienced Administrator to join our busy administrative team, within the Liverpool & Sefton Specialist Perinatal Team, based at Liverpool Women's Hospital.

To provide a comprehensive, efficient and effective administrative service to the multi-disciplinary team.

The post holder will demonstrate an attitude which respects and values service users' and their carers.

To provide a comprehensive service to the Specialist Perinatal Team, with the minimum of supervision.

To organise your own workload and co-ordinate activities with the other Team Administrators and Team Medical Secretaries, to ensure that an efficient service is provided to the multi-disciplinary team and service users.

To demonstrate an attitude which respects and values service users' and their carers.


Mersey Care is one of the largest trusts providing physical health and mental healthservices in the North West, serving more than 11 million people.


We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services.

Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.


At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient.

We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together.

We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.


DUTIES AND RESPONSIBILITIES

  • GENERAL

1.1 Provide an administrative, secretarial and clerical service to support the Team members, ensuring that letters, memos, reports are accurately produced within agreed timescales, data is input to required standards, and an effective filing and retrieval system is maintained.

1.2 Effective liaison with multi-disciplinary staff/patients/carers/outside agencies ensuring accurate information is communicated as and when required, including reception/switchboard duties dealing with enquiries from clients and the public.

1.3 Responsibility for the processing of incoming and outgoing mail, including prioritising, sorting and action as necessary
1.4 Responsibility for arranging clinics, booking appointments and associated data entry including the retrieval and maintenance of patient records.
1.5 Responsibility for the maintenance of client database including the collection of statistics.
1.6 Arranging, when required, meetings and taking minutes, ensuring accurate transcription and distribution.
1.7 Ensuring the maintenance of the referral pathway process following Service procedures including liaison with other agencies.
1.8 Responsibility for petty cash being an authorised signatory for same.

1.9 To support the completion of Staff Variation Lists and payroll documentation, including medical certificates, as directed by the Team Manager, ensuring documentation is accurate and completed within designated timescales and forwarded to the Payroll Department.

1.10 Calculation of annual leave and the recording of staff absence as directed by the Team Manager in accordance with Inter-Agency Policies.

1.11 Ensure appropriate records are maintained as directed by Line Manager.
1.12 Contribute to the ordering of stationery supplies and associated procedures
1.13 Participate in the provision of cover and support to colleagues as required.
1.14 Participate in the local induction process for new staff.
1.15 Participate in serious untoward incident investigations/reviews as required.
1.16 Support individual's equality, diversity and rights.
1.17 Participate in patient and public involvement activities.
1.18 Contribute towards service improvement initiatives to enhance quality of patient care.
1.19 Provide information and support to service users/carers as appropriate.
1.20 Contribute to the continued improvement and quality of the Administrative Support Service.
1.21 Recognise and respond appropriately to urgent and emergency situations.
1.22 Contribute to the effective and efficient use of resources.
1.23 Understand and adhere to Trust policies, procedures and guidelines.
1.24 Report any concern regarding patient care to line manager.
1.25 To undertake any other delegated duties as appropriate and commensurate with the post.

  • EDUCATION AND DEVELOPMENT

2.1 Provide evidence to support development around the Trust Appraisal system which may include the KSF or other competency profiles.

2.2 Participate in regular supervision, engage in reflective practice and be committed to continued development.
2.3 Develop own skills and knowledge and contribute to the development of others.
2.4 Ensure Education Centre is notified of nominations for training courses as
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