Customer Service Assistant - London, United Kingdom - Give A Grad A Go
Description
A great starting basic salary of £30,000 - £35,000- Personal development and learning budget to help you grow
- Fun and friendly office atmosphere with regular socials
Company profile - Health Tech
Key responsibilities - Customer Service Assistant
- In this Customer Service Assistant job in London, your responsibilities will include:_
- Strengthen relationships with existing clients and help them develop skills to grow their business.
- Lead the onboarding for new customers working closely with the clinical team
- Identify, test and lead on initiatives for product and service improvements from customer insights
- Focus on client health, net revenue retention and demonstrate ROI throughout the customer lifecycle.
- Identify and own upselling opportunities.
- Work closely with your counterparts in Sales and Marketing to deliver the best experience to customers.
Job requirements - Customer Service Assistant
- For this Customer Service Assistant role, you will need:_
- At least 6 months of experience in product management and customer relations.
- A track record of grit, determination and competitiveness.
- Excellent communications skills.
- Strong commercial judgment.
- A selfstarter looking for a role to make their own
Benefits of the job - Customer Service Assistant
- A great starting basic salary of £30,000 £35,000.
- 20 days' paid holiday allowance.
- Personal development and learning budget to help you grow
- Fun and friendly office atmosphere with regular socials
- Give a Grad a Go is committed to being an equal opportunity employer. All qualified applicants will receive consideration regardless _
- or other. We are continually finding ways to improve the way we work, read our _
- Diversity and Inclusion promise_
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