Senior Administrator - St Helens, United Kingdom - Mersey Care NHS Foundation Trust

Tom O´Connor

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Tom O´Connor

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Description

In the absence of the manager ensure that all relevant staff are kept informed and updated on any issues/queries and seek clarification on what information requires immediate action.

Responsible for the booking in and outpatient records,including use of service patient record tracking system & accurate filing and retrieval of patient records for team, including archiving.

To receive, process patient referrals for the service including registration on appropriate systems following the servicereferral pathway, appointment letters, reports and all correspondence are accurately produced within agreed timescales.

Effectively liaison with patients/carers and staff including dealing with appointment/waiting times and service enquires.

Responsible for the processing of all mail, including prioritising, sorting and actioning as necessary.

Responsible for the booking in and out patient records, including use of service patient record tracking system & accurate filing and retrieval of patient records for team, including archiving.

Responsible for the processing of all mail, including prioritising, sorting and auctioning as necessary. Ordering stationery SBS, NHS SUPPLY checking stock levels Petty Cash Working unsupervised by managing own workload and supporting team.

In the absence of the manager ensure that all relevant staff are kept informed and updated on any issues/queries and seek clarification on what information requires immediate action.

Manage communication systems efficiently and effectively with staff and stakeholders. Produce statistics, documents, and reports, using various computerised systems, as and when required. Maintain databases and systems.


Complete stock and non-stock requisitions, order goods services and/or equipment for the team and act as authorised signatory where appropriate.

Supervise other members of the team as required, allocating duties as necessary. Contribute to team meetings suggesting as appropriate any improvements to service which may be practical in the area. The post holder shall as necessarily provide cover for and undertake duties of absent colleagues.

Ensuring the maintenance of the referral pathway process following Service Provide an administrative, secretarial and clerical service to support the Team members, ensuring that letters, memos, reports are accurately produced within agreed timescales, data is input to required standards, and an effective filing and

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