Temporary Customer Support Advisor - Nottingham, United Kingdom - Elizabeth Michael Associates

Elizabeth Michael Associates
Elizabeth Michael Associates
Verified Company
Nottingham, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

TEMPORARY CUSTOMER SERVICE EXECUTIVE




WORKING HOURS:
9:00AM - 2:30PM

NG15 NOTTINGHAM

STARTING ASAP

£11.44 PER HOUR

Responsibilities:


Deliver Exceptional Customer Service:


  • Provide a warm, friendly, and welcoming experience to all customers. Uphold a culture of service excellence in all interactions with customers.

Administrative Support:


  • Assist with various general administrative tasks as needed.

Customer Communication:


  • Address and resolve customer complaints and queries via chat messages.

First Impression:


  • Create a positive and lasting first impression with every customer.

Effective Customer Interaction:


  • Listen attentively and use effective questioning techniques to meet customer needs.

Product Knowledge:


  • Stay informed about current offers, promotions, and product availability to assist customers effectively.

Complaint Handling:


  • Ensure swift and efficient resolution of incoming complaints, followups, and inquiries.
  • Direct issues to the appropriate department or personnel as needed.

Required Skills:


  • Attention to Detail
  • Excellent Administration
  • Communication Proficiency
  • Friendly Phone Etiquette
  • Active Listening
  • Flexibility
  • Team Player
  • Supportive and cooperative attitude towards colleagues

Job Types:
Full-time, Temporary contract


Pay:
£11.44 per hour


Schedule:

  • Monday to Friday

Work Location:
In person


Reference ID:
hcbnr
More jobs from Elizabeth Michael Associates
See all jobs of Elizabeth Michael Associates