Team Administrator - Bury, United Kingdom - Pennine Care NHS Foundation Trust

Tom O´Connor

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Tom O´Connor

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Description
To provide efficient and effective administration support to the Mental Health Liaison
Team.
To undertake the administration of all referrals received into the team.
To ensure high standards are maintained at all times and that work is produced
effectively and efficiently in accordance with the Trust's policies and procedures.

  • To undertake the comprehensive administration of all referrals received into the teams.
  • To ensure that all relevant referral information is recorded on PARIS and other relevant information systems and be responsible for the security of the information contained within these systems
  • To collate all relevant available information to enable the effective management of referrals received by the team.
  • To carry out general clerical duties including information gathering, dealing with internal and external post, scanning of documents.
  • Deal with incoming postal and electronic mail as well as telephone enquiries and give advice wherever possible, using own initiative.
  • To order and maintain sufficient levels of stationery and supplies for the Team.
  • To deal with difficult telephone enquiries and give advice wherever possible, in a diplomatic and sensitive way, following these through with the appropriate member of staff, in a responsible and professional manner.
  • To attend meetings as requested by the teams and to take accurate minutes, process and distribute them as necessary.
  • To continuously review administrative processes within the team and contribute to the ongoing development of the service with the Administration Manager
  • To work with and support the Team and the manager of the Team.
  • Organise and maintain an efficient and effective filing system.
  • To undertake such other tasks that may be required from time to time by the professional staff within the Teams


We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.


Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services.

We're really proud of our #PennineCarePeople and do everything we can to make sure we're a great place to work

If you come and work for us we will offer a range of benefits and opportunities, including:
Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.

Flexible working opportunities to support your work/life balance

Access to Continued Professional Development

Involvement in improvement and research activities

Health and Wellbeing activities and access to an excellent staff wellbeing service

Access to staff discounts across retail, leisure and travel

  • To undertake the comprehensive administration of all referrals received into the teams.
  • To ensure that all relevant referral information is recorded on PARIS and other relevant information systems and be responsible for the security of the information contained within these systems
  • To collate all relevant available information to enable the effective management of referrals received by the team.
  • To carry out general clerical duties including information gathering, dealing with internal and external post, filing, scanning, faxing and photocopying documents.
  • Deal with incoming postal and electronic mail as well as telephone enquiries and give advice wherever possible, using own initiative.
  • To order and maintain sufficient levels of stationery and supplies for the Team.
  • To deal with difficult telephone enquiries and give advice wherever possible, in a diplomatic and sensitive way, following these through with the appropriate member of staff, in a responsible and professional manner.
  • To attend meetings as requested by the teams and to take accurate minutes, process and distribute them as necessary.
  • To continuously review administrative processes within the team and contribute to the ongoing development of the service with the Administration Manager
  • To work with and support the manager of the Team.
  • To work with and support the Team in their day to day work.
  • Organise and maintain an efficient and effective filing system.
  • Control and maintenance of health care records (including archiving and culling) as per Records Management Policy.
  • To undertake such other tasks that may be required from time to time by the professional staff within the Teams
.

This job description is not exhaustive, but is intended to give an overall picture of the role. Other duties within the general scope of the post may be required from time to time. The duties of the post and job description can be reviewed through the agreed process.

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