Loans Servicing Analyst - Manchester, United Kingdom - eFinancialCareers

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter


Description

As a Barclays Loans Servicing Analyst you will be required to undertake and manage the end-to-end lifecycle events where Barclays Bank acts as an Agent.

You will be ensuring rapid resolution of queries/processing issues, analysing existing work practices(system and procedural) and identify and implement areas for improvement.

You will champion the development of a customer focused, high performing culture supporting continuous improvement of the operational process and the development of best practice.

Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality and innovation behind us.

We offer careers that provide endless opportunity - helping millions of individuals and businesses thrive, and creatingfinancial and digital solutions that the world now takes for granted.


Working Flexibly

What will you be doing?:


  • Accurate processing of all lifecycle events where Barclays acts as Agent including drawdowns, repayments, rollovers, wire transfers, treasury funding and investigations
  • Managing reports to ensure that fees, interest, and principal repayments are billed and collected from Borrowers, and forwarded to participant's/syndicate members
  • Managing the overall transaction in line with Lender/ Borrower demand including secondary trades, consents and waivers
  • Managing all KPIs with agreed targets, ensuring quality commentary is maintained with clear owner, escalation and plan to remediate
  • Timely escalation of both internal and external client queries
  • Working closely with internal clients (e.g. closing team, Finance) in order to resolve issues and provide flawless client experience
  • You will adhere to escalation policy as it relates to our risk and control environment
  • Providing in depth specialist support for product/work stream

What we're looking for:


  • Experience in operational environment, including complex problem resolution working under own initiative
  • Experience with Lending or alternative Investment grade products
  • Knowledge of Payments, Reconciliation, ACBS, LIQ and Facility Agreements
  • Influencing and negotiation skills and excellent communication and interpersonal skills

Skills that will help you in the role:

  • Knowledge of quality assurance, control and monitoring
  • Excellent communication skills

Where will you be working?
Based in our Manchester office, which is in the heart of the city centre. Offering a modern working environment, with restaurants, bars and gyms just a stone's throw away from the office.

More jobs from eFinancialCareers