Medical Secretary - Westminster, United Kingdom - Guy's and St Thomas' NHS Foundation Trust

Guy's and St Thomas' NHS Foundation Trust

Verified Company

Westminster, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The post holder will work with the clerical and consultant team to ensure delivery of a seamless service for patients referred to the department for their care.

Key duties include providing an efficient, high quality specialised secretarial support service to one or more consultants and their clinical teams, maintaining information on the hospital administration system, processing patient referrals and results, dealing with enquiries in person, and on the telephone from patients, GPs, liaising with other directorates, and general administrative and secretarial duties.

To provide an efficient, comprehensive and confidential administrative and organisational service to the named individual, helping them to manage and prioritise their time.

Required to exercise independent judgements and initiative when dealing with queries and will be expected to work with minimum supervision.

The post holder will carry out their duties I such a way as to make a direct and positive contribution to the department.

Type all clinical letters, which may include those of a distressing or emotional nature, as well as discharge summaries or other relevant correspondence and documents are required
Prioritise incoming correspondence, ensuring that it is promptly dealt with by the appropriate member of staff.
Maintain and update diaries of medical staff and arrange meetings and venues when appropriate.
Arrange and plan meetings and conferences, and take, transcribe and distribute accurate notes as required.
Use Trust administration systems to access patient information and clinical data.
Receive and collate reports of investigations such as blood tests, xrays and further medical opinions and ensure that all necessary reports are assembled before the next clinical appointment of patient.
Act independently, ensuring that daily tasks and ongoing workloads are prioritised and completed within agreed timeframes.
Regularly review the service provided to patients to ensure that it is both appropriate and of the highest quality and to actively take part in initiatives designed to improve the service provided alongside the Service Manager.

Organisational Values:

Ourvalueshelp us to define and develop our culture,what we doandhow we do it. It is important that you understand and reflect these values throughout your employment with the Trust.

The post holder will:

Put patients first
Take pride in what they do
Respect others
Strive to be the best
Act with integrity

Ourvalues and behaviours framework| describes what it means for every one of us in the Trust to put our values into action.

Type all clinical letters, which may include those of a distressing or emotional nature, as well as discharge summaries or other relevant correspondence and documents are required

Take audio dictation following outpatient clinics and produce letters/reports in accordance to national and local timescales.
Prioritise incoming correspondence, ensuring that it is promptly dealt with by the appropriate member of staff.
Prepare acknowledgement letters and draft responses as required.
Ensure patient documents and medical health records are filed regularly and accurately and are available for all clinical episodes.
Maintain and update diaries of medical staff and arrange meetings and venues when appropriate.
Arrange and plan meetings and conferences, and take, transcribe and distribute accurate notes as required.
Plan and coordinate specific functions and diary events involving liaison with individuals and organisations, both internal and external to the Trust.
Prepare and edit presentations, articles and other material as required.
Maintain and utilise department and Trust information systems and databases and ensure the accuracy of information held on the Patient Information Management System (PiMS).
Use Trust administration systems to access patient information and clinical data.
Receive and collate reports of investigations such as blood tests, xrays and further medical opinions and ensure that all necessary reports are assembled before the next clinical appointment of patient.
Check stocks of stationery in the department and order supplies as necessary.
Provide support for projects as required.
Act independently, ensuring that daily tasks and ongoing workloads are prioritised and completed within agreed timeframes.
Regularly review the service provided to patients to ensure that it is both appropriate and of the highest quality and to actively take part in initiatives designed to improve the service provided alongside the Service Manager.
Undertake any other duties commensurate to the grade required to ensure the smooth and efficient running of the office.