Workshop Controller- Audi Tunbridge Wells - Royal Tunbridge Wells, United Kingdom - Marshall Motor Group
Description
**Workshop Controller- Audi Tunbridge Wells**:
We are seeking a Workshop Controller at Marshall Motor Group's Audi Tunbridge Wells dealership.
This role will see you lead day to day operations for our busy service operation, supervising and motivating a team of technicians.
We can offer a fantastic range of benefits in an environment, that offers career development where you will be given autonomy, support and a platform to succeed
These include:
25 days annual leave (not including Bank Holidays) increasing with length of service
Colleague referral fee up to £2,000
Discounted Car Purchase Scheme & Colleague Car Benefit Offers
Discounted Service / Parts / Bodyshop services
Training and Continual Self-Development
Free Eye Care Vouchers
Cycle To Work Scheme
Pension Scheme
Employee wellbeing services
Free life assurance equivalent to twice your salary
Loyalty, Above & Beyond and Long Service Awards
Discounted Shopping Portal
What will I do on a daily basis?
Lead, manage and motivate a team of qualified and apprentice technicians
Allocate work orders to technicians, and manage technician clocking on/off, and rostering
Ensure workshop operations meet brand standards for quality by conducting regular quality checks on completed works
Drive service profitability by ensuring maximum time save and upsell
Manage and update workshop technical solutions including eVHC and service booking database
Provide outstanding customer service to service customers both face to face and by phone
Assist and work closely with the Service Advisor team as required
Do I need experience?
To be successful in this role, you will have experience as a Workshop Controller, ideally from a franchised dealership (brand experience flexible).
In addition to your previous experience, we are seeking individual who display the following attributes:
Strong leadership skills with the ability to lead and motivate a team
A professional and calm approach with strong customer service skills
Strong problem solving skills, with the ability to foresee potential barriers
Why Marshall Motor Group?
We operate 140 franchise dealerships representing 23 manufacturer car, van, truck and bike brands across 33 counties in England.
Marshall Motor Group is backed by the Constellation Automotive Group, the UK and Europe's largest market-leading integrated digital car marketplace.
The Group operates some of the most well-known brands in the automotive industry including WeBuyAnyCar, BCA and cinch, who together employ over 16,000 people across 12 countries and provide services that involve over 11 million different vehicles each year.
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