Content Programme Executive - Corby, United Kingdom - RS Group

RS Group
RS Group
Verified Company
Corby, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

We are pioneers in supplier content programmes; we have a great opportunity for a Content Programme Executive to join our agile, digitally innovative & forward thinking team.**
This position is a fixed term 12-month contract (Maternity cover) and offers hybrid working where you can work from home or in our Corby offices at least 2 days per month.


The purpose of the CPE role is to use customer data, supplier insight and competitor benchmarking to drive a competitive commercial advantage for RS and the supplier's brand through our content.

Through the transformation, creation, and implementation of content solutions.

To deliver content that guides customers, anticipates, and answers customers' questions, enhances the online experience, and provides our customers the confidence to purchase RS branded products and services.


About the role

  • Identify content opportunities to deliver an optimised customer experience
  • Prioritisation of opportunities using data and insight
  • Creation of compelling, customer focussed and SEO copy
  • Improvements to the customer search and browse journey through taxonomy and filter changes
  • Working alongside other teams to deliver content such as, but not limited to, visual, audiovideo content; product guides, selector guides to deliver an overall improved customer experience.
  • Measuring and understanding the impact of changes to improve future decision making

What we're looking for
This position is ideal for someone in a Digital Merchandiser, SEO or Content/Website type role currently.

  • Excellent written & verbal communication skills
  • Digital experience (e.g., Content, eCommerce, SEM, SEO or Onsite/Offsite Search)
  • An understanding of content and the online customer journey
  • Good analytical skills, with a curious mindset, including experience with digital reporting tools (Adobe Analytics, Power BI, Search metrics, BrightEdge or equivalent)
  • Data driven storytelling and visualisation skills
  • Experience in matrix environments with cross functional teams
  • Good commercial acumen
  • Passion for delivering great customer experiences, with an appetite to innovate, measure and learn
  • Passion for delivering a great customer experience and driving strong commercial results
  • Continuous Improvement mindset

We are RS Group


RS Group is a global integrated omni-channel solutions partner for industrial B2B customers who design, build, and maintain industrial equipment and operations.

We are a FTSE 100 company with £2 billion in revenue, operating in 32 countries, shipping 60,000 parcels a day to over 1.2 million customers worldwide.

Our Vision is to be first choice for all our stakeholders, and we know that starts with our people.

At RS we want everyone to show up to work as themselves and know that they will be supported and encouraged to develop and grow.

We want work to be a place that excites and empowers, a place where you can be passionate and challenge people to think differently.


We want to hire the best talent, people who share our values and understand that when we act with respect and humility, we can do great things.

That's why we've put our purpose at the heart of our organisation, we want to make amazing happen for a better world.

We empower our people to make a difference, innovate to make more possible and deliver to make it happen.

RS Group Brands:
RS, Allied Electronics & Automation, RS PRO, OKdo, DesignSpark, IESA, Synovos, Needlers and Liscombe.

**Are you ready to explore the possibilities?

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