Head of Operations - Glasgow, United Kingdom - Bike for Good

Bike for Good

Verified Company

Glasgow, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Help us to achieve our vision

Are you ready to make a difference in the lives of others? This is your chance to join a charity passionate about changing lives through cycling.

At Bike for Good, we believe that cycling is the most effective and sustainable form of transport and enhances our chances for a healthy life and environment.

This is our mission. Weenable people to ride bikes.

We are looking for an experienced leader who can lead the strategic direction and operational performance of Bike for Good.

You will have the chance to shape and deliver a refreshed operation and lead an exciting strategy. We are looking for someone who shares our values and our passion, these are important to us.

Whether fixing a bike, teaching cycle training skills, or simply giving advice, you will be part of a team that plays a vital role in helping individuals live their best lives.

Join us today, help us review and develop programs, and participate in something truly inspirational.

At Bike for Good, we partner with the community to create innovative solutions to achieve our vision of a healthy and inclusive environment where everyone benefits from more people cycling.

We'd like you to improve our processes and create a more inclusive workplace that attracts and retains talented women passionate about cycling and positively impacting the community.

Key Responsibilities

Endorse and act by the values of Bike for Good.
Champion and lead Bike for Good's operations and act as the main point of contact for the CEO.
Develop and adhere to strategic annual operational plans and associated budgets.
Provide leadership to a Department Leads (direct reports) team and the wider team. Offer support to direct reports through regular supervision sessions.
Develop and implement strategies to ensure efficient operations that meet or exceed company KPIs in areas like production output, cost control, and customer satisfaction.
Improve operational processes and procedures at all levels.
Responsible for Bike for Good's facilities management and assets.
Implement the Health & Safety advice provided by Peninsula H&S.

Main operational duties

Monthly meetings with direct reports to staff, peer meetings, and planning meetings.
Ensure that communication with all direct reports is encouraged and supported to provide opportunities for peer support and learning.
Reviewoperational budgets and financial reporting delivered by the Finance and HR Manager.
Identify and implement opportunities to improve the efficiency and effectiveness of the charity's operations and identify potential risks.
Ensure that all roles are clearly defined and staff operate to a high level of good practice and performance.
Provide robust reports for key stakeholders, including Bike for Good's Board and key stakeholders.
Provide inclusive leadership that builds on fellow employees' assets and actively includes their opinions in decisionmaking.
Identify areas for continual improvement, performance and growth of the Bike for Good's services.
Develop, implement, and streamline relevant policies and procedures.
Monitor and track service and customer satisfaction delivery metrics to identify areas for further improvement.

Pay:
£45,103.00 per year

Benefits: