Application System Specialist - Manchester, United Kingdom - Brand Addition
Description
_Systems Specialist_
Manchester
Responsibilities include:
- As part of the Business Support Team
- Business System support monitor tickets of the business system support team member to support SLAs Testing
- Support in testing new launches of all business systems to provide an additional layer of quality assurance to our deployments.
- Training
- Support in creation of training documentation and participate in training videos.
- Support the Business System Manager in project management and scoping of new projects.
- As needed SQL Support support basic requests such as quests, checking scheduled jobs and support on deployed SQL projects
- Communication
- Build strong relationships with the team champions to strengthen the shared passion for continuous improvement.
- Scheduled meetings to review system's pain points
- Surveys to gather feedback after launches
- Building and sharing a project score card
- Hybrid role the employee is expected to be in the office in Manchester UK at least 2 days a week. This is not a full remote role, and the role will not support relocations.
Must have:
- Must be fluent in English (spoken and written)
- Knowledge of relational databases and experience with SQL.
- Experience working within an IT Team or working on IT specific projects.
- Excellent interpersonal and organisational skills.
- Experience supporting deployment of systems.
- Experience with working with 3rd party partners.
- Software Testing Coordination Experience.
- Strong analytical skills
- Knowledge of ERP/Order Processing System or a typical order to invoice flow for a similar business
- Working knowledge of point of sales, accounting software and/or taxing solutions
- Experience conducting handon software testing
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