Application System Specialist - Manchester, United Kingdom - Brand Addition

Tom O´Connor

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Tom O´Connor

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Description

_Systems Specialist_
Manchester


Responsibilities include:


  • As part of the Business Support Team
  • Business System support monitor tickets of the business system support team member to support SLAs Testing
  • Support in testing new launches of all business systems to provide an additional layer of quality assurance to our deployments.


  • Training

  • Support in creation of training documentation and participate in training videos.
  • Support the Business System Manager in project management and scoping of new projects.
  • As needed SQL Support support basic requests such as quests, checking scheduled jobs and support on deployed SQL projects


  • Communication

  • Build strong relationships with the team champions to strengthen the shared passion for continuous improvement.
  • Scheduled meetings to review system's pain points
  • Surveys to gather feedback after launches
  • Building and sharing a project score card
  • Hybrid role the employee is expected to be in the office in Manchester UK at least 2 days a week. This is not a full remote role, and the role will not support relocations.

Must have:


  • Must be fluent in English (spoken and written)
  • Knowledge of relational databases and experience with SQL.
  • Experience working within an IT Team or working on IT specific projects.
  • Excellent interpersonal and organisational skills.
  • Experience supporting deployment of systems.
  • Experience with working with 3rd party partners.
  • Software Testing Coordination Experience.
  • Strong analytical skills
  • Knowledge of ERP/Order Processing System or a typical order to invoice flow for a similar business
  • Working knowledge of point of sales, accounting software and/or taxing solutions
  • Experience conducting handon software testing

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