Administrator - Customer Services - Rochester, United Kingdom - The Hyde Group

The Hyde Group
The Hyde Group
Verified Company
Rochester, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Rochester

Fixed Term Contract - 6 Months

Up to £25,520
Hyde is looking to recruit an administrator with a strong customer service focus to work within Property Services.


Hyde is one of the UK's leading and award-winning providers of affordable homes in London, the South-East and surrounding areas.

We provide and manage 50,000 homes to over 100,000 customers.

Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community.


This is an excellent opportunity for someone who has recently graduated, has customer service experience and is enthusiastic about delivering a great service to every customer.


Key Responsibilities of an Administrator

  • Answering incoming calls from customers, ensuring that customers are dealt with in a professional and timely manner
  • Diary management and arranging appointments for surveyors.
  • Providing administrative support to Senior Management
  • Updating the customer database with accurate notes

Skills and Experience Required

  • Willingness to learn
  • Ability to demonstrate times that you have provided a great customer service
  • Recent graduate, looking for a career where you will be developed
  • Team player able to multitask and assist colleagues
  • Excellent verbal and written communication skills

Benefits

  • A fantastic pension
  • Life assurance
  • Great holidays
  • An awardwinning flexible benefits package.
  • Volunteering days
Diversity and Inclusion is integral to Hyde as a social business. We strive to build and nurture a culture where inclusiveness is the norm and not an initiative.

Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences and Hyde is committed to cultivating an inclusive workplace, reflecting our customer profile where everyone is proud to be unique.

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