Key Account Support - Barway, United Kingdom - G's Group

G's Group
G's Group
Verified Company
Barway, United Kingdom

1 month ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Are you looking for a career in a fast-paced customer service and sales environment? Our
Key
Account
Support role offer's a fantastic opportunity to understand the fundamentals of internal and external sales order processes based at our site near Ely, Cambs.


G's is an incredibly exciting place to work; at the forefront of modern farming means it is fast paced, stimulating, and rewarding.

We work with the biggest food retail brands in the UK and Europe and want people who will do what's right for G's and our customers.


This role is a springboard role into working within a large commercial business & team, with massive career potential and further training.

We require someone with a passion for customer service and delivery, someone who can work under pressure at times along with a dedicated team ethic.


Roles & Responsibilities of our Key Account Support:

  • Administer the departments day to day requirements.
  • Communicate with customers, taking orders, and agreeing target pricing, working to the overall availability.
  • Work with internal teams to ensure cutomer requirments are met and customer service level achieved
  • Manage the endtoend process for each sales order received ensuring any amendments are communicated (internally and externally) and logged as appropriate, such as depot splits, case counts, quantity increase/decreased and branch plant changes.
  • Customer/ Consumer complaints, logging, trend analysis & reply as required.
  • Set up new Fcodes and amend information set up for existing Fcodes as required.
  • Support Account manager with other duties as required.
  • Experience of Microsoft packages particularly Excel
  • Have great attention to detail.
  • Good verbal and numerical skills
  • Excellent communication skills & confident speaking over the phone.
  • Team Player.
  • Be able to work using your own initiative.
  • Organisation and planning skills.
  • Have a "cando" proactive approach to work.
  • Experience in sales or customer service is beneficial but not essential as we will offer training and development.

What we offer:


  • 31 Days holiday per year including bank holidays.
  • 40 hours per week Monday to Friday
  • Great Place to Work accredited.
  • Salary sacrifice pension scheme available
  • Cinema and Sky Store discounts
  • Supermarket & other retailer discounts
  • Health Cash Plan
  • Holiday discounts
  • Life assurance & income protection
  • Employee referral scheme
  • Employee Assistant Programme
  • Cycle to Work
  • Eyecare contributions
  • Electric car salary sacrifice scheme.
  • Learning, development, and training opportunities including mentoring.
  • Regular social and charity events
  • Engagement in local community & early careers events
  • Onsite health checks, & annual flu jabs
  • Regular wellbeing sessions
  • We politely request no contact from recruitment agencies or media sales. We don't accept speculative CVs from recruitment agencies nor accept the fees associated with them._
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